Ryan
BusinessSolutionsSpecialist–Innovation
“Business Solutions Specialist – Innovation at Ryan. Skills: business analysis, innovation, transformation, stakeholder engagement, operational improvement, emerging technology solutions, workflow automation, process optimization, AI-enabled solutions. supporting innovation, transformation, and technology-enabled business initiatives. identify business challenges”
Industry & Context.
analytical thinking and problem-solving capability; Analyze operational data, business feedback, and process pain points to support decision-making and continuous improvement efforts
What They're Looking For.
Must Have
Bachelor's degree or equivalent experience required, 2–5 years of professional experience in business analysis, innovation, transformation, operations, or technology-enabled business support roles
Nice to Have
Business, Technology, Operations, Information Systems, or related field preferred, Experience gathering business requirements and working with cross-functional stakeholders is preferred, Exposure to workflow automation, operational transformation, or AI-related initiatives is strongly preferred, Experience supporting proof-of-concept or pilot initiatives is considered an asset
What You'll Do.
supporting innovation
and technology-enabled business initiatives
identify business challenges
gather and refine requirements
support innovation intake processes
contribute to the development and implementation of workflow automation
and AI-enabled solutions
support multiple concurrent initiatives
assist in developing proof-of-concept solutions
help bridge the gap between business needs and technology-enabled outcomes
Build working relationships with business stakeholders
and cross-functional teams
Maintain effective communication across innovation and transformation initiatives
Collaborate with operational teams to identify business challenges and opportunities for technology-enabled improvements
Support alignment between business priorities
innovation initiatives
and solution delivery activities
Engage with practice areas to gather
and refine business requirements and use cases
Support innovation intake and discovery processes across multiple business functions
Assist in identifying opportunities for workflow automation
operational optimization
and AI-enabled solutions
Support the development
and deployment of proof-of-concept initiatives and pilot solutions
and project activities across multiple concurrent transformation initiatives
Assist stakeholders in translating operational challenges into scalable and practical business solutions
Support innovation and transformation initiatives that improve operational efficiency and business effectiveness
Contribute to projects focused on workflow automation
and enterprise AI capabilities
Assist in mapping current-state processes and supporting future-state solution design
Track project timelines
and implementation activities across multiple workstreams
Prepare presentations
and supporting documentation for stakeholders and leadership teams
Analyze operational data
and process pain points to support decision-making and continuous improvement efforts
Stay informed on emerging technologies
and enterprise AI developments relevant to the business
Support the Business Solutions and Innovation team with additional strategic and operational initiatives as required
How You'll Work.
Team & Collaboration
Working closely with practice areas, operational teams, and cross-functional stakeholders; Build working relationships with business stakeholders, practice areas, and cross-functional teams; Maintain effective communication across innovation and transformation initiatives; Collaborate with operational teams to identify business challenges and opportunities for technology-enabled improvements; Support alignment between business priorities, innovation initiatives, and solution delivery activities; Engage with practice areas to gather, document, and refine business requirements and use cases; Coordinate meetings, workshops, follow-ups, and project activities across multiple concurrent transformation initiatives; Assist stakeholders in translating operational challenges into scalable and practical business solutions
Communication Scope
Maintain effective communication across innovation and transformation initiatives; written and verbal communication skills
Process & Methodology
Track project timelines, deliverables, dependencies, and implementation activities across multiple workstreams, Project coordination
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