BusinessSolutionsAnalyst(Accounting)

SUMMARY: We are looking for a Business Solutions Analyst I – Accounting to join our UK Professional Services team. In this role, you will draw on your hands-on motor retail accounting expertise to guide franchised and independent motor retailers through the implementation of Tekion, ensuring a smooth transition, high user adoption, and long-term customer success. DUTIES & RESPONSIBILITIES: - Lead and oversee dealership user training and support across the full implementation lifecycle - Manage concurrent implementations in varying phases, maintaining quality and momentum across all projects - Cultivate strong relationships with dealership stakeholders – including Dealer Principals, Dealer Managers, Finance Directors, and Aftersales Managers – and actively manage expectations throughout - Accurately assess implementation risk and adjust project plans with minimal impact to agreed go-live timelines - Schedule and coordinate with internal and external teams, including distribution of critical project information and requirements - Ensure completion of critical implementation milestone sign-offs from key dealership staff - Ensure all projects are completed with end-user comprehension and satisfaction before handoff to the account management team - Update project checklist items and implementation runbook to improve efficiency and quality for future implementations - Apply expert knowledge of UK motor retail accounting practices – including manufacturer bonuses and incentive schemes, vehicle handling charges (VHC), finance house settlements, composite reporting, HMRC VAT treatment of vehicles and parts, and manufacturer warranty and parts recovery schemes – to guide dealer configuration and training - Translate dealership accounting workflows into Tekion DMS configurations, working closely with Product and Support teams on any bespoke requirements - Maintain a positive, solutions-focused attitude during high-pressure go-live situations with both dealer partners and inter