Haleon

BusinessProcessExpertPO,B2B&Invoicing

Bangalore, India FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Business Process Expert PO, B2B & Invoicing at Haleon. Skills: process management, cross-functional coordination, continuous improvement. Design, govern and continuously improve end-to-end PO, B2B and Invoicing processes. Define the end-to-end PO, B2B & Invoicing process vision, roadmap and design principles”

What You'll Achieve.

deliver measurable business value; aligned to programme objectives; monitor adoption and outcomes; support benefit tracking and sustainment

Industry & Context.

Problems you'll solve

challenge inefficiencies; drive root-cause problem solving; Structured problem solving; assess impacts across functions; manage risks; make informed recommendations

What They're Looking For.

Must Have

Bachelor's degree in finance/accounting (or related), 15+ years of End-to-end process expertise across PO, B2B order-to-cash touchpoints and invoicing, including controls, handoffs and service measures, Proven experience in global process design and governance within a transformation programme (e. g. , SAP S/4HANA), from discovery through design sign-off, Strong process mapping and documentation capability (e. g. , BPMN/Visio/Signavio) with ability to translate requirements into clear, user-centric “to-be” flows, Data-driven approach to process performance: define KPIs, analyse workflow pain points and drive continuous improvement actions, Experience working cross-functionally (Finance, Customer Service, Supply Chain, Commercial) to manage dependencies, risks and cutover readiness

Nice to Have

Professional qualification preferred (ACA/CA/ACCA/CIMA/CPA/MBA), Experience working in Consumer Health/FMCG and working across multiple operating units/geographies, Strong facilitation and stakeholder influencing able to align senior leaders, drive decisions and resolve trade-offs, Change leadership mindset with experience partnering on training, communications and adoption plans to embed new processes, Structured problem solving and sound able to assess impacts across functions, manage risks and make informed recommendations, Familiarity with automation and continuous improvement methods/tools (e. g. , Lean, workflow automation, analytics) to simplify and standardise processes

What You'll Do.

govern and continuously improve end-to-end PO

B2B and Invoicing processes

Define the end-to-end PO

B2B & Invoicing process vision

roadmap and design principles

Lead discovery and design capture requirements

Challenge inefficiencies and document clear “to-be” process flows

Drive process governance

Prepare materials for design authorities/forums

Secure timely decisions

Communicate outcomes and impacts to stakeholders

Enable delivery readiness and adoption

Assess functional preparedness

Define people/process impacts

Support training content

Ensure successful cutover to new ways of working

Design interim operating states and transition plans

Maintain service levels and minimise disruption

Establish KPIs and process performance

Monitor adoption and outcomes

Drive root-cause problem solving

Support benefit tracking and sustainment

Align process design to system capabilities

Manage cross-process dependencies

well-controlled solutions

How You'll Work.

Team & Collaboration

Partner with the Business Process Owner (BPO) and cross-functional teams; Partner with the BPO and functional/operating unit leaders; Work closely with SAP S/4HANA programme teams; Experience working cross-functionally (Finance, Customer Service, Supply Chain, Commercial); Strong facilitation and stakeholder influencing; Partner on training, communications and adoption plans

Communication Scope

communicate outcomes and impacts to stakeholders; Strong facilitation and stakeholder influencing

Process & Methodology

global process design and governance within a transformation programme, programme objectives, transformation programme, discovery through design sign-off, transition plans, change leadership mindset

Full Job Description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. **_Business Process Expert PO, B2B & Invoicing_** **Hello. We’re Haleon**. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special. **About the role** As part of Haleon’s Enterprise Transformation Programme enabled by SAP S/4HANA, this role pa

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