Haleon
BusinessProcessExpertPO,B2B&Invoicing
“Business Process Expert PO, B2B & Invoicing at Haleon. Skills: process management, cross-functional coordination, continuous improvement. Design, govern and continuously improve end-to-end PO, B2B and Invoicing processes. Define the end-to-end PO, B2B & Invoicing process vision, roadmap and design principles”
What You'll Achieve.
deliver measurable business value; aligned to programme objectives; monitor adoption and outcomes; support benefit tracking and sustainment
Industry & Context.
challenge inefficiencies; drive root-cause problem solving; Structured problem solving; assess impacts across functions; manage risks; make informed recommendations
What They're Looking For.
Must Have
Bachelor's degree in finance/accounting (or related), 15+ years of End-to-end process expertise across PO, B2B order-to-cash touchpoints and invoicing, including controls, handoffs and service measures, Proven experience in global process design and governance within a transformation programme (e. g. , SAP S/4HANA), from discovery through design sign-off, Strong process mapping and documentation capability (e. g. , BPMN/Visio/Signavio) with ability to translate requirements into clear, user-centric “to-be” flows, Data-driven approach to process performance: define KPIs, analyse workflow pain points and drive continuous improvement actions, Experience working cross-functionally (Finance, Customer Service, Supply Chain, Commercial) to manage dependencies, risks and cutover readiness
Nice to Have
Professional qualification preferred (ACA/CA/ACCA/CIMA/CPA/MBA), Experience working in Consumer Health/FMCG and working across multiple operating units/geographies, Strong facilitation and stakeholder influencing able to align senior leaders, drive decisions and resolve trade-offs, Change leadership mindset with experience partnering on training, communications and adoption plans to embed new processes, Structured problem solving and sound able to assess impacts across functions, manage risks and make informed recommendations, Familiarity with automation and continuous improvement methods/tools (e. g. , Lean, workflow automation, analytics) to simplify and standardise processes
What You'll Do.
govern and continuously improve end-to-end PO
B2B and Invoicing processes
Define the end-to-end PO
B2B & Invoicing process vision
roadmap and design principles
Lead discovery and design capture requirements
Challenge inefficiencies and document clear “to-be” process flows
Drive process governance
Prepare materials for design authorities/forums
Secure timely decisions
Communicate outcomes and impacts to stakeholders
Enable delivery readiness and adoption
Assess functional preparedness
Define people/process impacts
Support training content
Ensure successful cutover to new ways of working
Design interim operating states and transition plans
Maintain service levels and minimise disruption
Establish KPIs and process performance
Monitor adoption and outcomes
Drive root-cause problem solving
Support benefit tracking and sustainment
Align process design to system capabilities
Manage cross-process dependencies
well-controlled solutions
How You'll Work.
Team & Collaboration
Partner with the Business Process Owner (BPO) and cross-functional teams; Partner with the BPO and functional/operating unit leaders; Work closely with SAP S/4HANA programme teams; Experience working cross-functionally (Finance, Customer Service, Supply Chain, Commercial); Strong facilitation and stakeholder influencing; Partner on training, communications and adoption plans
Communication Scope
communicate outcomes and impacts to stakeholders; Strong facilitation and stakeholder influencing
Process & Methodology
global process design and governance within a transformation programme, programme objectives, transformation programme, discovery through design sign-off, transition plans, change leadership mindset
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