Roche

Healthcare

BusinessProcessExpert(m/w/d)

Mannheim, Germany FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Business Process Expert (m/w/d) at Roche. Skills: Business process management, SAP ECC 6.0 support, Cross-functional coordination, Problem-solving. Support solution-specific support for assigned business and logistics systems. Analyze and resolve functional disruptions and process interruptions”

What You'll Achieve.

Contribute to stabilization and continuous improvement of business processes; Secure production-critical processes; Ensure sustainable growth through a strong foundation

Industry & Context.

Healthcare
Problems you'll solve

Analyze and resolve functional disruptions; Identify recurring problems; Structured problem-solving skills

Eligibility Requirements

Fixed-term contract until March 2029

What They're Looking For.

Must Have

Bachelor's or Master's degree in Business Informatics, Business Administration, Industrial Engineering, Supply Chain / Operations, Computer Science, Engineering, or comparable qualification, 3–5 years of relevant professional experience (with Bachelor) or 2–4 years (with Master), Foundational conceptual and practical knowledge in business process management and business and logistics systems, ideally in an ERP environment, Minimum 3 years of practical experience in SAP ECC 6.0 support, specifically in SAP MM, PP, and PP-PI modules (e.g., inventory management, production and process orders, or batch management), Practical understanding of manufacturing environments and support for interfaces, MES processes, IDoc processing, or output management, Structured problem-solving skills, Strong customer orientation, Competence for clear communication between technical teams and business departments, Very good German and good English skills

Nice to Have

First experiences in project work, First insights into quality or master data processes, First insights into ticket-based support models (e.g., ServiceNow), First insights into future SAP technologies (e.g., S/4HANA)

What You'll Do.

Support solution-specific support for assigned business and logistics systems

Analyze and resolve functional disruptions and process interruptions

Process functional system and process topics in SAP ECC 6.0

Support identification of recurring problems or system disruptions

Support definition and maintenance of standards for supported systems and processes

Assist in evaluating business requirements

Support functional and regression testing

Create and maintain training and system documentation

Conduct knowledge transfers for key users and end-users

How You'll Work.

Team & Collaboration

Close, cross-functional collaboration within the Digital Operations team; Close collaboration with business departments and IT for issue resolution; Clear communication between technical teams and business departments

Communication Scope

Clear communication between technical teams and business departments

Process & Methodology

Project work experience

Full Job Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. ### ### The Position Bereit, die Zukunft der Gesundheitsversorgung aktiv mitzugestalten? Bei Roche verändern wir das Leben von Patient:innen jeden Tag aufs Neue. Für den Bereich Operations Near Patient Care – eine tragende Säule innerhalb der Global Diagnostic Operations – suchen wir ein kluges Köpfchen, das die Analyse, Stabilisierung und kontinuierliche Verbesserung von Geschäftsprozessen sowie den zugehörigen Geschäfts- und Logistiksystemen unterstützt. Als funktionale Brücke zwischen Business und IT trägst Du maßgeblich dazu bei, produktionskritische Abläufe zu sichern. Werde Teil unserer Reise innerhalb der Digital Operations und sorge mit Deinem praktischen Wissen für ein starkes Fundament, auf dem nachhaltiges Wachstum entstehen kann. **Dein neues Team:** Unser Team innerhalb der Digital Operations im Bereich Operations Near Patient Care lebt von Vielfalt, gegenseitigem Vertrauen und einer engen, cross-funktionalen Zusammenarbeit. Wir sind ein dynamisches Team, das gemeinsam an zukunftsweisenden Lösungen feilt, Best Practices teilt und sich gegenseitig unterstützt. Hier erwartet Dich ein lebendiges Arbeitsumfeld, in dem Deine Stimme zählt und neue Ideen ausdrücklich erwünscht sind. **Verantwortlichkeiten | Das erwartet Dich** * Du unterstützt die Bereitstellung und Koordination des lösungsspezifischen Supports für zugewiesene Geschäfts- und Logistiksysteme. * Du analysierst und behebst funktionale Störungen sowie Prozessunterbrechungen in enger Zusammenarbeit mit den Fachbereichen und der IT. * Du bearbeite

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