BusinessProcessExpert–Deduction

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. **Job Summary** The **Business Process Expert – Deduction** is responsible for managing and improving end‑to‑end deduction‑related business processes to deliver sustainable business value. The role works closely with Business Process Owners, Finance, Customer Service, Commercial, and other cross‑functional teams to define current and future‑state processes and support successful transition and adoption across the organization. **Key Responsibilities** * Partner with Business Process Owners and key functions (Finance, Order to Cash, Customer Service, Commercial) to manage current‑state deduction processes and design future‑state solutions * Analyze “as‑is” processes to identify inefficiencies, risks, and improvement opportunities; design and maintain end‑to‑end “to‑be” processes * Facilitate workshops to gather business input and drive alignment on deduction process improvements and standardization * Drive process decisions through governance forums and ensure clear, timely stakeholder communication * Ensure alignment of deduction process design with Order to Cash timelines, milestones, and depend