BusinessProcessExpert–Collection

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. **Job Summary** The Business Process Expert (BPE) – Collection supports the Business Process Owner (BPO) in managing, improving and transforming end‑to‑end collection processes. The role focuses on designing future‑state processes, supporting transition from current to future state, and ensuring effective governance, adoption and value realization across the organization. **Key Responsibilities** * Partner with the BPO and functions to design end‑to‑end collection processes aligned with business strategy. * Assess current‑state (“as‑is”) processes and document future‑state (“to‑be”) designs. * Facilitate workshops, drive decisions through governance forums and communicate outcomes to stakeholders. * Support readiness for delivery, including change impact assessment, process documentation and training inputs. * Manage transition phases, including interim operating models, ensuring business continuity and sustainable go‑live. * Build strong stakeholder relationships and act as a champion of the process vision. **Requirements** * Experience in complex, global organizations; Consumer Health or FMCG e