Eli Lilly and Company
healthcare
BusinessProcessArchitect
“Business Process Architect at Eli Lilly and Company. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, supply chain logistics processes, platform product ownership, vendor management. ownership, governance, and continuous improvement of logistics, transportation visibility, and supply chain intelligence platforms. serving as a liaison between business stakeholders, technology delivery teams, a”
What You'll Achieve.
ensure Lilly's supply chain technology investments deliver measurable operational value; ensure technology investments deliver intended business value
Industry & Context.
issue resolution
Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.), Occasional extended hour and / or off-hour work may be required.
What They're Looking For.
Must Have
Bachelor’s degree in software engineering, Computer Science, Computer Engineering, or a related field., 7+ years of experience in supply chain technology, business process architecture, or IT product ownership, Demonstrated 7+ years of experience managing logistics or transportation technology platforms in a global pharmaceutical, life sciences, or manufacturing environment, vendor management skills with experience leading SOW negotiations and managing third-party service providers, Excellent communication and stakeholder engagement skills — ability to translate technical concepts for business audiences and vice versa, Experience with project delivery methodologies (Agile, Waterfall, or hybrid)
Nice to Have
Experience with one or more of the following platforms: SAP TM (Transportation Management including BN4L), Project 44, Paxafe, Transvoyant, Everstream, Altana, and ColdStream/SensiWatch, Familiarity with Global Supply Chain processes including distribution, cold chain logistics, and freight management, Experience in GxP-regulated environments with understanding of IT validation requirements, Familiarity with data integration patterns, API-based connectivity, and supply chain analytics platforms (e. g. , Databricks, Power BI), Experience with portfolio management tools such as Monday. com or Smartsheet
What You'll Do.
and continuous improvement of logistics
transportation visibility
and supply chain intelligence platforms
serving as a liaison between business stakeholders
technology delivery teams
and strategic vendor partners
driving transformation initiatives across the GSC technology portfolio
internal ship and deliver process architect for assigned logistics and visibility platforms
day-to-day operational oversight including issue resolution
enhancement prioritization
and vendor SLA management for non-ERP systems
maintain platform health and ensure continuity of service for all supported applications
govern support activities and drive continuous improvement
manage strategic vendor relationships for assigned platforms
serve as the primary point of contact for vendor escalations
and capability assessments
engage cross-functional stakeholders across Manufacturing
and Global Supply Chain to align technology capabilities with business needs
lead or support implementation of new supply chain technology capabilities in alignment with the GSC strategic roadmap
manage project activities including requirements definition
user acceptance testing
and hypercare support
contribute to capital investment planning
business case development including value realization
and portfolio prioritization
drive adoption and change management activities to ensure technology investments deliver intended business value
partner with data engineering and analytics teams on integration workstreams
including data sharing frameworks and supply chain analytics foundations
support master data governance activities related to assigned platforms
ensure data quality and integrity across logistics and visibility platforms
maintain platform documentation
and operational runbooks
ensure platforms adhere to Lilly IT policies
security and cyber security standards
and validation requirements
manage user access governance for assigned applications in compliance with Lilly standards
How You'll Work.
Team & Collaboration
Serve as a liaison between business stakeholders, technology delivery teams, and strategic vendor partners; Partner with Managed Application Services (AMS) vendors to govern support activities and drive continuous improvement; Engage cross-functional stakeholders across Manufacturing, Quality, Procurement, and Global Supply Chain to align technology capabilities with business needs; Partner with data engineering and analytics teams on integration workstreams; Builds relationships across functions and with external influences without authority
Communication Scope
Excellent communication and stakeholder engagement skills — ability to translate technical concepts for business audiences and vice versa; Communicates clearly and effectively in written and verbal form with audiences ranging from technical teams to senior leadership
Process & Methodology
project delivery methodologies (Agile, Waterfall, or hybrid), Lead or support implementation of new supply chain technology capabilities, Manage project activities including requirements definition, user acceptance testing, go-live planning, and hypercare support, Contribute to capital investment planning, business case development including value realization, and portfolio prioritization, Drive adoption and change management activities
Applying for this Business Process Architect role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Eli Lilly and Company?
Real rants from real employees. Read before you apply.