BusinessProcessAnalyst

We are looking for an experienced Business Process Analyst on a Fixed Term Basis (24 months) to join our growing organisation at a critical stage of growth and transformation across Europe. This is a high-impact role operating across multiple European markets, divisions and functions, with responsibility for shaping how core business processes are documented, governed and continuously improved at scale. Reporting into the European Product Owner for the process and knowledge platform, this role acts as the European subject‑matter authority for process documentation and governance. This position is suited to someone who thrives in complexity, can influence without direct line management, and is motivated by creating clarity, consistency, and measurable value across a multi‑market European landscape. This role is offering a hybrid working contract with 3 days per week in either the Ashford office or Hemel Hempstead office, and as such a good degree of self-motivation and flexibility is required. Key Responsibilities: * European Process Documentation: Lead Europe‑wide documentation and modelling of end‑to‑end business processes using BPMN 2.0 across multiple markets and divisions. * Process Repository & Content Management: Provide operational ownership and governance of the European process repository, including structure, metadata, quality controls, versioning, and active adoption, ensuring it functions as a trusted single source of truth. * Governance & Standards: Define, maintain, and enforce European process documentation and governance standards, balancing regional consistency with local market needs. * Knowledge Management: Build and embed process and documentation capability across European markets, providing guidance, training, and ongoing support to stakeholders. * Continuous Improvement: Partner with stakeholders to identify cross‑functional inefficiencies and drive continuous improvement across European operations. * Stakeholder Engagement: Influence and alig