BusinessProcessAnalyst

**ABOUT INKOMOKO ** Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive. In 2026, Inkomoko was listed by the Financial Times as the 5th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies. Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest investor to refugee entrepreneurs in Africa. Inkomoko has 850+ staff in 50 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives. ** INKOMOKO VALUES** All staff at Inkomoko are connected to a shared set of organizational values: * **Purpose:** be solutions-oriented, produce high-quality work, and be a global leader. * **Achievement:** push yourself to reach beyond what you previously thought possible. * **Improvement:** be humble, engage in continuous growth through open & accurate feedback * **Bravery:** willing to take risks, create a safe space for others, be compassionate, and inclusive. * **We Eat Goat: ** we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble. **Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply. ** **ABOUT THE OPPORTUNITY AND RESPONSIBILITIES** The Business Process Analyst will support Inkomoko’s organizational transformation and ERP implementation by analyzing, documenting, standardizing, and improving business processes across ke