d-Matrix

Operations and Supply Chain

BusinessPlanner-SystemsandRacks

$175–245k ~AI est. Santa Clara, California, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Business Planner - Systems and Racks at d-Matrix. Skills: Demand planning, Supply planning, Material management, S&OP. Drive end-to-end demand and supply planning. Serve as central point of accountability”

What You'll Achieve.

Improve forecast accuracy; Improve forecast bias; Attain build plan; Attain ship-date commits; Improve inventory turns; Attain revenue plans; Minimize E&O; Minimize stranded inventory; Attain FRU SLA; Attain RMA turnaround; On-time to customer-ready delivery

Industry & Context.

Operations and Supply Chain
Problems you'll solve

Risk identification; Risk escalation; Risk resolution; Shortage resolution; Mitigation plans

What They're Looking For.

Must Have

Bachelor's in Supply Chain, Business, or Engineering, 5+ years in demand/supply/material planning, Experience with alternate sourcing, Experience with material liability negotiation, Proficiency with planning systems, Advanced Excel

Nice to Have

Hardware, server, or data center experience, CTO/BTO server or rack-scale L10-L12 integration, RMA hyperscaler or AI/ML infrastructure customer, APICS CPIM, MBA

What You'll Do.

Drive end-to-end demand and supply planning

Serve as central point of accountability

Design and scale partner network

and manage partner performance

Drive partner/vendor contracts

Lead development and communication of supply chain requirements

Serve as primary point of contact for supply

Escalate and resolve supply chain risks

Own monthly demand forecast

Drive forecast accuracy and bias improvements

Translate demand into executable build plans

Create rack integration schedules

and revenue attainment

Drive customer orders through fulfillment

Commit ship dates against build availability

Lead material management

Protect build commits

Drive alternate sourcing

Mitigate single-source and lead-time risk

Negotiate contractual material liability terms

Quantify and report exposure monthly

Conduct BOM risk analysis for NPI

Drive mitigation plans for long-lead components

Own planning for RMA flows

Ensure FRU availability

Attain SLA with service organization

Manage EOL transitions

Manage last-time buys

Minimize E&O and stranded inventory

Serve as single planning point of contact for

Align with Finance on revenue plans

Publish weekly/monthly planning reports

Present plans and risks to BU leadership

How You'll Work.

Team & Collaboration

Partner across Sales; Partner across Product; Partner across Operations; Partner across Manufacturing; Partner across Finance; Collaborate with Commodity Management; Collaborate with Procurement; Collaborate with Manufacturing; Collaborate with Finance

Communication Scope

Communicate supply chain requirements

Full Job Description

At d-Matrix, we are focused on unleashing the potential of generative AI to power the transformation of technology. We are at the forefront of software and hardware innovation, pushing the boundaries of what is possible. Our culture is one of respect and collaboration. We value humility and believe in direct communication. Our team is inclusive, and our differing perspectives allow for better solutions. We are seeking individuals passionate about tackling challenges and are driven by execution.  Ready to come find your playground? Together, we can help shape the endless possibilities of AI.  Drives end-to-end demand and supply planning for the company's server systems and rack-level product lines. Serves as the central point of accountability for forecast accuracy, supply–demand balancing, material liability, and L10–L12 operational readiness, partnering across Sales, Product, Operations, Manufacturing, and Finance. Key Responsibilities Supply Chain Ecosystem (L10–L12) • Design and scale the L10–L12 partner network (CMs, ODMs, integrators, logistics, deployment teams) for rack and cluster-scale delivery including sourcing, selection and ongoing performance management. • Drive partner/vendor contracts and lead the development and communication of supply chain responsibility requirements in all Statements of Work (SOWs). • Serve as the primary point of contact for supply chain risk identification, escalation, and resolution across active vendor relationships. Demand & Supply Planning • Own the monthly demand forecast (SKU / configuration / customer); lead S&OP and drive forecast accuracy and bias improvements. • Translate demand into executable build plans and rack integration schedules with Manufacturing and CMs; balance supply, inventory turns, and revenue attainment. • Drive customer orders through fulfillment and commit ship dates against build availability and component readiness. Material Management & Sourcing • Lead material management across CMs, ODMs, and int

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