BusinessOperations&StrategyLead

## Accountabilities Own and coordinate complex enterprise deals across the full lifecycle, from pricing and contracting through customer handoff and onboarding. Partner with Sales, Legal, Finance, and Customer Success to improve operational efficiency, streamline workflows, and ensure execution quality. Design, refine, and govern key commercial processes including pricing frameworks, approvals, contract execution, and exception management. Identify and resolve operational bottlenecks across go-to-market and revenue operations to improve scalability and cycle time. Build and implement AI-driven workflows and automation systems to reduce manual effort and enhance operational decision-making. Develop agentic and automated solutions for pricing analysis, workflow routing, contract generation, and operational monitoring. Lead cross-functional initiatives spanning pricing strategy, customer lifecycle optimization, onboarding, and operational readiness. Define KPIs, improve reporting frameworks, and support data-driven decision-making across business operations. Drive continuous process improvement by transforming static workflows into scalable, adaptive systems. Support special projects at the intersection of strategy, operations, and execution as business needs evolve. Requirements: Strong background in business operations, strategy, consulting, RevOps, finance, or similar cross-functional roles. Proven ability to solve ambiguous, complex business problems with structured thinking and practical execution. Experience working in high-growth environments, ideally scaling businesses in the ~$40M–$100M ARR range. Strong cross-functional collaboration and stakeholder management skills across technical and business teams. Hands-on experience improving or building business processes such as pricing, contracting, or go-to-market operations. Familiarity with enterprise workflows such as CRM systems, quote-to-cash processes, or commercial operations (preferred). Strong analytical m