Vizzia
G&A
BusinessOperationsManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Business Operations Manager at Vizzia. Skills: process redesign, tooling, workflow automation, AI integration. Understand and challenge operational workflows. Map how teams work today”
What You'll Achieve.
reach 450 [local authorities] by the end of 2026; Target 2 to 3 projects shipped to production in your first 3 months; 6 to 7 [projects shipped] by month 6; measure real impact, not vanity output; Tie your projects to a clear, traceable business impact (FTEs saved, time reduced, quality improved)
Industry & Context.
Identify which gestures are well-designed; challenge how they work today; redesign them when needed; question it, redesign it when needed
What They're Looking For.
Must Have
2 to 6 years of experience, first BizOps role in a startup at scale stage — or an adjacent role where you've owned process redesign and tooling, shipped at least one project that put a Large Language Model (Claude, Dust, or equivalent) into the hands of a business team, comfortable with workflow automation platforms like N8N, Zapier, or Make, question it, redesign it when needed, and bring people along with you, move from observation to shipping quickly, without skipping the depth of understanding that makes a project actually stick
Nice to Have
Familiarity with Git, Python, or SQL is a plus
What You'll Do.
Understand and challenge operational workflows
Map how teams work today
Identify well-designed gestures
Translate observations into backlog
Design and ship BizOps projects
Build with no-code automation tools
Bring AI into workflows
Embed Claude into projects
Instrument AI implementation
Contribute to ERP deployment
Gather requirements from teams
Make operational performance measurable
Set up instrumentation and dashboards
Tie projects to business impact
How You'll Work.
Team & Collaboration
partner directly with the Heads of Delivery, CSM, OPS, and G&A; Spend your first months in the field with the Delivery, CSM, OPS, and G&A teams; bring people along with you; Work alongside the Team Lead; gather requirements from operational teams; Make sure the deployment doesn't destabilize the teams; Define, with the operational teams, the KPIs
Process & Methodology
Frame, scope, and deliver concrete projects
Full Job Description
CONTEXT 250+ local authorities rely on Vizzia to keep their streets clean and safe, and we aim to reach 450 by the end of 2026. Scaling from here means the way our teams operate today won't hold tomorrow: planning installations, preparing customer reviews, running our onboarding playbooks, closing the books — each of these workflows needs to be redesigned, equipped, and partly automated for the next stage of growth. BizOps is the team in charge of making that happen. In 2026, we will be 6 people working alongside Timothée (BizOps & BI Team Lead): 3 BizOps Managers (including 2 to hire), and 1 BI Analyst. Each of us owns a slice of the business and partners directly with the Heads of Delivery, CSM, OPS, and G&A to ship the tools and processes that let them grow without breaking. As a Business Operations Manager, your mission will be to take ownership of a perimeter of business gestures, challenge how they work today, redesign them when needed, and ship the tools and automations — increasingly powered by AI — that make our teams faster, more reliable, and more scalable. WHAT YOU'LL DO 1. Understand and challenge our operational workflows - Spend your first months in the field with the Delivery, CSM, OPS, and G&A teams to map how they actually work today. - Identify which gestures are well-designed, which ones don't hold at scale, and which ones simply shouldn't exist anymore. - Translate what you observe into a clear, prioritized backlog of BizOps projects with the Team Lead. 2. Design and ship BizOps projects end to end - Frame, scope, and deliver concrete projects — from installation planning tools to automated preparation and follow-up of CSM reviews. - Target 2 to 3 projects shipped to production in your first 3 months, and 6 to 7 by month 6. - Build with no-code automation tools (N8N, Zapier, Make) when they fit, and bring in code (Python, SQL) when they don't. 3. Bring AI into our operational workflows - Embed Claude into BizOps projects to remove manual work
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