Fever
live entertainment
BusinessOperationsManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Business Operations Manager at Fever. Skills: process design, optimization, workflow automation, operational efficiency, scalability, performance. Design, implement, and continuously improve operational workflows. Identify inefficiencies, bottlenecks, and areas of improvement, and translate them into scalable processes”
What You'll Achieve.
drive efficiency, scalability, and performance across the organization; ensure consistency and predictability in execution; improve productivity and execution speed; ensure processes are adopted and correctly implemented; align operations with business needs; ensure operational feasibility; drive decision-making
Industry & Context.
Identify inefficiencies, bottlenecks, and areas of improvement
What They're Looking For.
Must Have
Master's degree in Engineering, Mathematics, Statistics, or Data Analytics (STEM degree), 5+ years of experience in strategy/operations consulting, supply chain, media operations, marketing operations, or production management, experience in process design, optimization, and workflow automation, Comfortable working with data and defining KPIs to measure performance, Hands-on mindset: able to move from strategy to execution quickly, communication and stakeholder management skills, Proficiency in both written and spoken English is a must
Nice to Have
Experience with automation tools (e.g., Zapier, Make, Notion, Airtable, etc.) is a plus, Familiarity with AI tools and interest in leveraging them for operational efficiency
What You'll Do.
and continuously improve operational workflows
Identify inefficiencies
and areas of improvement
and translate them into scalable processes
Standardize ways of working to ensure consistency and predictability in execution between different regions
Identify opportunities to automate manual processes using AI tools and internal systems
Collaborate with Tech/Data teams to implement scalable solutions
Leverage AI tools to improve productivity and execution speed
Partner with stakeholders to ensure processes are adopted and correctly implemented
Document and maintain clear operational playbooks
Work closely with Marketing
and Local teams to align operations with business needs
Act as a bridge between strategy and execution
ensuring operational feasibility
Align the organization's business needs with technological and operational solutions by managing critical tools and procedures
Define and track KPIs related to operational efficiency
Use data to identify improvement opportunities and drive decision-making
How You'll Work.
Team & Collaboration
Collaborate with Tech/Data teams; Work closely with Marketing, Product, Data, and Local teams; Partner with stakeholders
Communication Scope
communication and stakeholder management skills
Full Job Description
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We’ve teamed up with major industry leaders like Netflix, F. C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let’s discuss this role and what you will do to help achieve Fever’s mission. Meet The Team Secret Media Network is a digital entertainment and media group focused on recommending perfect plans, discovering great places, sharing things to do and relevant breaking news in different cities around the world. Our network is composed of Secret London, Secret Chicago, Secret LA, Secret NYC, Secret Sydney, Lisboa Secreta, Paris Secret, Madrid Secreto, Barcelona Secreta and More! The Role We are looking for an Business Operations Manager with a structured mindset, who loves to improve efficiency in everything and help scale and optimize operations across Secret Media Network. This role will be fully focused on designing, implementing, and improving processes that drive efficiency, scalability, and performance across the organization. What You´ll Do Process Design & Optimization Design, implement, and continuously improve operational workflows across SMN. Identify inefficiencies, bottlenecks, and areas of improv
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