Amazon Data Services, Inc.
Technology
BusinessOperationsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Business Operations Manager at Amazon Data Services, Inc.. Skills: Business Operations, Process Improvement, Stakeholder Management, Performance Metrics. Partner with Global Network Delivery. Establish critical business processes”
Industry & Context.
Analytical abilities
What They're Looking For.
Must Have
3+ years program or project management, 3+ years process improvement initiatives, Advanced Excel (Pivot Tables, VLookUps), SQL knowledge, Experience using data and metrics, Experience cross functionally with tech and non-tech teams
Nice to Have
3+ years end to end delivery, 3+ years driving process improvements, Stakeholder management experience, Experience building processes, Project management experience, Schedule experience
What You'll Do.
Partner with Global Network Delivery
Establish critical business processes
Guide tooling development
Exercise expertise on hiring performance
Measure performance metrics
Earn trust with partner teams
Expand mechanisms and strategies
Arrange off-site events
Coordinate business activities
Collaborate with external partners
Establish governance across mechanisms
Drive operational excellence
Enforce compliance with expense policy
Facilitate business reviews
Facilitate goal reviews
Leverage analytical abilities
Hold high bar for operational mechanisms
Own rhythm of business mechanisms
Organize annual OP process
Plan relevant offsites
Develop agenda for business activities
Develop agenda for team building
Develop workforce plan tracking mechanisms
Develop hiring targets
Track progress against hiring targets
Act as single threaded owner
Develop reporting on employee productivity
Drive reporting on employee productivity
Develop analysis on employee productivity
Drive analysis on employee productivity
Develop recommendations on employee productivity
Drive recommendations on employee productivity
Develop reporting on T&E spend
Drive reporting on T&E spend
Implement governance for T&E spend
Drive governance for T&E spend
Drive annual goal creation process
Establish goal review mechanisms
Lead goal review mechanisms
Establish goal review governance
Lead goal review governance
Establish goal review reporting
Lead goal review reporting
Manage goals calendar
Ensure reviews support upward reviews
Develop goal writing workshops
Facilitate goal writing workshops
Uphold standards on goal writing
Uphold standards on goal updates
Identify leadership training opportunities
Arrange leadership training
Track success of leadership training
Develop analyses on employee experience
Develop recommendations on employee experience
Develop mechanisms to assess employee experience
Drive actions to raise bar for builder sentiment
Manage initiatives supporting employee retention
Manage initiatives supporting employee attrition
Manage initiatives supporting employee promotion
Identify team building activities
Plan team building activities
Organize team building activities
How You'll Work.
Team & Collaboration
Partner with Finance; Partner with Talent Acquisition; Partner with Human Resources; Collaborate with external partners; Cross-functional teams
Communication Scope
Written communication; Verbal communication
Process & Methodology
Program management, Project management, Process improvement
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud powering hundreds of thousands of businesses in hundreds of countries around the world. As part of the AWS Infrastructure organization, Data Center Communities (DCC) includes design, engineering, 24/7 operations, automation, energy and sustainability investments. Key job responsibilities As a Business Operations Manager, you will partner with the Global Network Delivery (GND) organization and its leaders to establish and exercise critical business processes and guide tooling development that impacts both financial management and resourcing for the organization. You will exercise deep expertise on the key inputs that affect hiring performance and productivity, as well as related metrics that enable performance measurement in these areas. You will earn trust with partner teams such as Finance and key leaders in the organization in order to expand mechanisms and strategi
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