BusinessOperationsManager

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. The Sales Operations Team at Amazon Web Services (AWS) is looking for a Business Operations Manager to build, deliver, and maintain complex products that delight our customers and raise our performance bar. You’ll design fault-tolerant systems that run at massive scale as we continue to innovate best-in-class services and applications in the AWS Cloud. Key job responsibilities • Acts as primary point of contact for assigned sales organizations to execute daily operational processes • Executes customer segmentation, territory/account mapping models and account tiering frameworks based on industry, size, and revenue potential to define sales territories and optimize sales coverage with revenue opportunity • Partners with stakeholders to validate planning assumptions and determine optimal distribution of quota and resources across territories and segments, resolving territory or account ownership disputes as needed • Manages revenue recognition processes and resolves attribution escalations to ensure accurate reporting • Maintains CRM and sales tools data quality to ensure accurate reporting and forecasting and provide visibility into key sales metrics to make business decisions • Supports regular business reviews , delivers sales performance analysis on pipeline data, quota attainment, and forecast accuracy to identify potential opportunities/risks • Implements sales workflows and automation to streamline process and improve seller efficiency • Documents and implements standardized sales processes and