Amazon.com Services LLC
Sales, Advertising, Account Management, Sales Operations Job Family, alexa and amazon devices
BusinessOperationsManager,AmazonDevices-BusinessDevelopment
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optimal for Manager candidates.
“Business Operations Manager, Amazon Devices - Business Development at Amazon.com Services LLC. Skills: Payment operations, Process improvement, Automation. Execute daily payment operations. Manage partner onboarding”
Industry & Context.
Identify pain points through data; Define remediation actions; Measure resulting improvements
What They're Looking For.
Must Have
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field, 5+ years of Microsoft Excel experience, Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Nice to Have
5+ years of finance, business management and sales operations experience, Experience working within a high-growth, technology company
What You'll Do.
Execute daily payment operations
Manage partner onboarding
Manage payment planning
Manage payment execution
Manage partner payment issue resolution
Manage day-to-day business operations tasks
Ensure smooth operations
Ensure timely delivery of partner payments/invoices
Identify opportunities to optimize internal and external processes
Ensure maximum efficiency and effectiveness
Evaluate current processes and systems
Identify areas for automation
Lead initiatives to implement automation solutions
Increase productivity
Work closely with cross-functional teams
Complete day-to-day operations
Utilize data analytics
Identify opportunities for improvement
Inform strategic decision-making
Drive continuous optimization of business
Deliver business reports
Develop training materials
Maintain training materials
Develop documentation for processes and systems
Maintain documentation for processes and systems
Ensure team members are equipped to utilize tools
Ensure team members follow established procedures
Ensure compliance with company policies
Ensure compliance with industry regulations
Ensure compliance with contractual agreements
Implement measures to monitor quality
Implement measures to improve quality
How You'll Work.
Team & Collaboration
Cross-functional teams; Business Development; Finance; Product; Accounting; Engineering
Process & Methodology
Cross-functional projects
Full Job Description
The Amazon Devices & Services Business Development organization is looking for a results-oriented, data-driven Business Operations Manager to own end-to-end payment operations across 10+ business units. You will ensure partners receive accurate, on-time payments while driving process improvements and automation that reduce manual effort and scale operations for new business models. This role sits at the intersection of partner management, financial operations, and systems optimization. You will manage royalty payments, performance-based payments, connectivity costs, contractual fees, and work order execution, directly impacting the quality of Amazon's device partnerships. You will identify pain points through data, define remediation actions, and measure resulting improvements. Key job responsibilities - Partner Payment Execution: Execute daily payment operations such as partner onboarding, payment planning, payment execution, and partner payment issue resolution. - Workflow Management: Manage day-to-day business operations tasks to ensure smooth operations and timely delivery of partner payments/invoices through internal and external engagement. - Process Improvement: Identify opportunities to optimize internal and external processes, ensuring maximum efficiency and effectiveness. - Automation Solutions: Evaluate current processes and systems to identify areas for automation, and lead initiatives to implement automation solutions that increase productivity and reduce manual effort. - Stakeholder Management: Work closely with cross-functional teams, including: Business Development, Finance, Product, Accounting, and Engineering to complete day-to-day operations and opportunities to streamline workflows. - Data Analysis and Reporting: Utilize data analytics to identify trends, patterns, and opportunities for improvement, informing strategic decision-making and driving continuous optimization of business operations; deliver reports on the same. - Training and Documenta
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