Pavago
Staffing and Recruiting
BusinessOperationsCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Business Operations Coordinator at Pavago. Skills: Operations coordination, CRM management, Billing, Scheduling. Maintain daily operational workflows. Support leadership with operational tasks”
What You'll Achieve.
CRM and operational systems remain clean; CRM and operational systems remain accurate; Invoices are processed correctly; Invoices are processed on time; Schedules stay organized; No operational conflicts; Client communication handled consistently; Client follow-ups handled consistently; Leadership confidence in operational reliability; Leadership confidence in execution; Operational workflows run smoothly; Minimal errors or bottlenecks
Industry & Context.
Resolve operational issues; Identify operational inconsistencies
EST Hours required, U.S. Business Hours
What They're Looking For.
Must Have
Operations coordination experience, Administrative support experience, Billing or invoicing experience, Scheduling or workflow coordination experience, Operations-heavy environments experience, Microsoft Excel proficiency, Microsoft Outlook proficiency, Microsoft Word proficiency, Microsoft Teams proficiency, OneDrive proficiency, CRM systems experience, Written English communication skills, High operational accuracy, Attention to detail, Ability to work independently
Nice to Have
Aspire experience, Azuga experience, CompanyCam experience, Construction background, Landscaping background, Field service business background, Operations-heavy industries background, Payroll coordination experience, Job costing experience, Accounts receivable follow-ups experience
What You'll Do.
Maintain daily operational workflows
Support leadership with operational tasks
Ensure consistency across systems
Ensure consistency across workflows
Ensure consistency across documentation
Identify operational inefficiencies
Identify process gaps
Maintain operational follow-through
Maintain accountability
Maintain clean CRM records
Maintain accurate CRM records
Manage operational data
Ensure consistency across systems
Prevent billing discrepancies
Prevent reporting errors
Prevent operational gaps
Maintain organized digital records
Maintain operational documentation
Process invoices accurately
Process invoices on time
Track outstanding balances
Track payment follow-ups
Maintain organized accounts receivable records
Coordinate with accounting on reconciliations
Coordinate with accounting on documentation
Ensure billing aligns with work
Ensure billing aligns with schedules
Monitor operational workflows
Identify scheduling conflicts
Identify time discrepancies
Ensure accurate time tracking
Support operational efficiency
Manage inbound client inquiries
Manage operational communication
Maintain updated CRM pipelines
Ensure timely client responses
Support operational coordination between teams
Support operational coordination with clients
Prepare RFP responses
Prepare operational summaries
Conduct vendor research
Conduct pricing comparisons
Conduct operational research
Conduct contract research
Maintain clean documentation systems
Maintain structured documentation systems
Maintain accessible documentation systems
Manage executive communication
Manage Microsoft Teams workflows
Manage scheduling coordination
Manage operational follow-ups
Respond to routine operational communication
Escalate urgent operational matters
Keep communication organized
Keep communication actionable
Keep communication well-documented
How You'll Work.
Team & Collaboration
Cross-functional coordination; Coordination between teams; Coordination with clients
Communication Scope
Client communication; Executive communication; Operational communication; Written English
Full Job Description
### **📊 Business Operations Coordinator (CRM, Billing, Scheduling & Operations) – Remote | EST Hours** **Position Type:** Full-Time, Remote **Working Hours:** U.S. Business Hours (EST Required) ### **🚀 About the Role** At Pavago, one of our clients is hiring a **Business Operations Coordinator** to manage day-to-day operational execution across: * CRM management * billing and invoicing * scheduling and workforce coordination * client communication * administrative workflows This is a highly execution-focused operations role — not a strategy or leadership position. Your responsibility is to ensure: * operational data stays accurate * invoices are processed correctly * schedules remain organized * client follow-ups never get missed * workflows operate smoothly day-to-day This role is ideal for someone who thrives in: * structured environments * systems-driven work * detail-heavy operational coordination * process management and follow-through If you enjoy operational execution, organization, and maintaining accuracy across moving parts — this role is a strong fit. ### **🔥 What You’ll Own** ### **Core Operations Execution** * Maintain daily operational workflows across the business * Support leadership with execution-focused operational tasks * Ensure consistency across systems, workflows, and documentation * Identify operational inefficiencies and process gaps proactively * Maintain strong operational follow-through and accountability ### **CRM & Data Management (Critical)** * Maintain clean and accurate CRM records * Manage operational data across: * Excel / Google Sheets * OneDrive * CompanyCam * CRM systems * Ensure consistency across systems to prevent: * billing discrepancies * reporting errors * operational gaps * Maintain organized digital records and operational documentation ### **Invoicing & Billing Coordination** * Process invoices accurately and on time * Track outstanding balances and payment follow-ups * Maintain organized accounts receivable records
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