BusinessOperations

ABOUT TOWN Town (town.com http://town.com) is AI that starts from who you are. We build a persistent model of your identity -- your voice, your judgment, your relationships, your priorities -- and use it to do real work on your behalf across every tool where you operate: email, calendar, documents, Slack, CRM, and more. Town doesn't wait for you to prompt it. It observes, learns, and acts. The more you use it, the more it becomes an extension of you. Town was founded by Jean-Denis Greze (CEO), former CTO of Plaid, where he led EPD from $10M to $300M+ in ARR, and Tony Vincent (CPO), former Director of Applied AI Product at Google and co-founder of Aspen (acquired by Google) and Sold (acquired by Dropbox). JDG and Tony worked together at Dropbox and have been friends for over a decade. We're backed by an oversubscribed $18M seed round led by Todd Jackson at First Round Capital, with participation from Conviction, Alt Capital, and world-class angels including Adam D'Angelo, Soleio Cuervo, and Immad Akhund. ABOUT THE ROLE Town is hiring our first Business Operations hire. You'll work directly with the Head of Business and CEO to build the operational and strategic backbone of a fast-growing AI company -- and play a central role in how Town goes to market and how we incubate new functions. We launched a beta in February and have seen tremendous initial growth, which is why we're hiring this role now. This is a role for someone who wants to be in the room where decisions happen -- not watching from the sidelines. You'll move between a financial review and a positioning conversation in the same afternoon, and that should feel like a feature, not a bug. EXAMPLE PROJECTS INCLUDE... - Building the systems and processes that let a small team operate like a much larger one -- leveraging AI tools (including Town itself) to automate and scale operational work - Owning the operational infrastructure for monetization -- billing, operations, and pricing - Owning the company's strate