Mercor
Technology
BusinessOperations
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Business Operations at Mercor. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management, Operational metrics, Resource planning, Continuous improvement. Unblock revenue. Identify blockers”
What You'll Achieve.
Drive high-quality execution; Turn revenue potential into realized revenue; Ensure commercially important work ships on time
Industry & Context.
Identify what's blocking business; Build operating rhythms; Program manage teams to fix
What They're Looking For.
Must Have
1-4 years experience, Proficiency with data analytics, Partner with cross-functional stakeholders, Construct metrics, KPIs, operating rhythms, Comfort operating in ambiguity
Nice to Have
Experience at high-growth startup, Built operating cadences from scratch, Familiarity with program management tooling, Familiarity with Gantt-based roadmapping
What You'll Do.
Support blocker process
Drive issues to resolution
Translate forecasts into reality
Connect financial plan to execution
Drive product velocity
Translate delivery blockers
Program manage product teams
Ensure timely delivery
Run operating cadence
Support business review rhythm
Keep leadership informed
Keep teams accountable
Shape company strategy
Improve market positioning
Take on special projects
How You'll Work.
Team & Collaboration
Cross-functional stakeholders; Delivery teams; Product teams; Leadership
Process & Methodology
Program management
Full Job Description
ABOUT MERCOR Mercor's mission is to organize human intelligence to power the AI economy. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development. Our vast talent network trains frontier AI models in the same way teachers teach students: by sharing knowledge, experience, and context that can't be captured in code alone. Today, more than 30,000 experts in our network collectively earn over $3 million a day. Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices. About the Role Mercor is bringing on a Business Operations hire to drive high-quality execution across the company. You'll sit at the center of Delivery, Finance, Product, and GTM, owning the connective tissue that turns revenue potential into realized revenue. This is a high-leverage generalist role: you'll identify what's blocking the business, build the operating rhythms to surface it, and program manage the teams that fix it. You'll work directly with leadership and have visibility into how every part of the business runs. If you like owning outcomes end-to-end, operating in ambiguity, and seeing your work show up directly in the company's growth trajectory, this is the role. What You'll Do - Unblock Revenue: Partner with delivery teams to identify, prioritize, and manage the blockers standing between us and our revenue potential. Support the blocker process end-to-end — from surfacing issues to driving them to resolution with named owners and dates. - Operationalize Plans: Work with Finance to translate forecasts and growth levers into operational reality. Connect the financial plan
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