Mercor

Technology

BusinessOperations

$150–200k San Francisco, California, United States; New York, New York, United States; London, United Kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Business Operations at Mercor. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management, Operational metrics, Resource planning, Continuous improvement. Unblock revenue. Identify blockers”

What You'll Achieve.

Drive high-quality execution; Turn revenue potential into realized revenue; Ensure commercially important work ships on time

Industry & Context.

Technology
Problems you'll solve

Identify what's blocking business; Build operating rhythms; Program manage teams to fix

What They're Looking For.

Must Have

1-4 years experience, Proficiency with data analytics, Partner with cross-functional stakeholders, Construct metrics, KPIs, operating rhythms, Comfort operating in ambiguity

Nice to Have

Experience at high-growth startup, Built operating cadences from scratch, Familiarity with program management tooling, Familiarity with Gantt-based roadmapping

What You'll Do.

Support blocker process

Drive issues to resolution

Translate forecasts into reality

Connect financial plan to execution

Drive product velocity

Translate delivery blockers

Program manage product teams

Ensure timely delivery

Run operating cadence

Support business review rhythm

Keep leadership informed

Keep teams accountable

Shape company strategy

Improve market positioning

Take on special projects

How You'll Work.

Team & Collaboration

Cross-functional stakeholders; Delivery teams; Product teams; Leadership

Process & Methodology

Program management

Full Job Description

ABOUT MERCOR Mercor's mission is to organize human intelligence to power the AI economy. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development. Our vast talent network trains frontier AI models in the same way teachers teach students: by sharing knowledge, experience, and context that can't be captured in code alone. Today, more than 30,000 experts in our network collectively earn over $3 million a day. Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices. About the Role Mercor is bringing on a Business Operations hire to drive high-quality execution across the company. You'll sit at the center of Delivery, Finance, Product, and GTM, owning the connective tissue that turns revenue potential into realized revenue. This is a high-leverage generalist role: you'll identify what's blocking the business, build the operating rhythms to surface it, and program manage the teams that fix it. You'll work directly with leadership and have visibility into how every part of the business runs. If you like owning outcomes end-to-end, operating in ambiguity, and seeing your work show up directly in the company's growth trajectory, this is the role. What You'll Do - Unblock Revenue: Partner with delivery teams to identify, prioritize, and manage the blockers standing between us and our revenue potential. Support the blocker process end-to-end — from surfacing issues to driving them to resolution with named owners and dates. - Operationalize Plans: Work with Finance to translate forecasts and growth levers into operational reality. Connect the financial plan

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