Gigs
BusinessOperations
Neural analysis suggests this role is
optimal for Mid candidates.
“Business Operations at Gigs. Skills: strategic initiatives, scalable business processes, key metrics, ambiguous business problems. Identify and drive high-leverage strategic initiatives. Build scalable business processes”
What You'll Achieve.
turn vision into execution; drive better decisions across the company; make connectivity truly seamless
Industry & Context.
solving high-impact strategic and operational challenges; Structure and solve ambiguous business problems; distilling complex data into actionable recommendations; sound judgement and good instincts to make decisions without complete information
regular time in one of our hubs, occasional travel for team workshops, customer meetings, and Gigs Republic
What They're Looking For.
Must Have
5+ years of experience in a high-performance environment such as management consulting, investment banking, private equity, or in a BizOps / Strategy role, comfortable modeling in Excel, wrangling data in tools like Looker or SQL, Excellent written and verbal communication skills, Highly organized, detail-oriented, able to manage multiple priorities in a fast-paced environment, A collaborative, low-ego mindset, ability to influence without authority, A genuine curiosity for how things work, deep desire to make them better
What You'll Do.
Identify and drive high-leverage strategic initiatives
Build scalable business processes
Structure and solve ambiguous business problems
Distill complex data into actionable recommendations
Lead cross-functional initiatives
Ensure clear communication and accountability
Own strategic planning cadences
Serve as a force multiplier for leadership team
How You'll Work.
Team & Collaboration
drive alignment and clarity across senior stakeholders; Lead cross-functional initiatives; ensure clear communication and accountability across stakeholders
Communication Scope
Excellent written and verbal communication skills; drive alignment and clarity across senior stakeholders; ensure clear communication and accountability
Process & Methodology
manage multiple priorities in a fast-paced environment, Own strategic planning cadences
Full Job Description
About Gigs At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity. Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless. If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you. Things We Care About We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard. Speed. We move and we ship. We set bold deadlines and treat every week like it matters. Ownership. If you see something broken, fix it. We don't wait for permission. Customer Obsession. Our customers' product is our product. Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information. First principles. We don't ask how things have been done before. We ask why they were done that way at all. The Role As a Business Operations (BizOps) hire, you’ll play a critical role in solving high-impact strategic and operational challenges across the company. You’ll work directly with the respective leadership team to turn vision into execution, bringing data-driven insights and operational rigor to our most pressing priorities. This is a uniq
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