Carmax
BusinessOperationsAssociate,AuctionServices
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Business Operations Associate, Auction Services at Carmax. Skills: Sales processing, Auction transactions, Appraisal transactions, Paperwork audit. Greet customers. Answer customer questions”
Industry & Context.
Work on feet extended periods, Lift up to 20 lbs, Work varied schedules, Work nights, Work weekends, Work holidays
What They're Looking For.
Must Have
Read, interpret, and record data accurately, Organizational and multitasking skills, Proficiency in Microsoft Office, Intermediate PC skills, Effective verbal and written communication skills, Ability to lift up to 20 lbs, Work on your feet for extended periods, Commitment to confidentiality, integrity, and adherence to policies, Flexibility to work varied schedules
What You'll Do.
Answer customer questions
Guide customers through paperwork
Process paperwork for sales
Audit paperwork for sales
Manage auction transactions
Manage appraisal transactions
Handle cash management tasks
Mentor new associates
Assist multiple departments
Balance overflow traffic
Perform clerical duties
Reconcile missing information
Follow EH&S requirements
How You'll Work.
Team & Collaboration
Internal teams; Multiple departments
Communication Scope
Customer communication; Team communication
Full Job Description
4004 - Newnan Auction - 95 Newnan South Industrial Drive, Newnan, Georgia, 30263 CarMax, the way your career should be! ion This role will temporarily be at the Newnan Auction until June when the role will permanently be at the Locust Grove Auction Center. Locust Grove Address: 1025 Logistics Drive Locust Grove, GA 30248 **Position Overview** As a Business Operations Associate, you will be the backbone of our store operations, ensuring smooth and accurate processing of sales, auctions, and appraisals. This role combines exceptional customer service, attention to detail, and strong organizational skills in a fast-paced, team-oriented environment. You’ll handle cash management, audit and process critical paperwork, and provide clear communication to customers and internal teams—all while upholding CarMax’s commitment to transparency and integrity. **Why CarMax?** At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward. **Role Responsibilities** * Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes. * Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation. * Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding. * Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols. * Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic. * Perform clerical duties such as filing, data entry, and reconciliation of
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