JLL

BusinessOperationsAssistant

A$55–70k ~AI est. Melbourne, Victoria, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Business Operations Assistant at JLL. Skills: Stakeholder management, Process management, Financial management, Compliance support. Serve as point of contact. Build working relationships”

What You'll Achieve.

85% automation goal

Industry & Context.

Problems you'll solve

Problem-solving capabilities

Eligibility Requirements

Travel logistics

What They're Looking For.

Must Have

Coordination or senior administrative roles, Advanced Microsoft Office skills, Process improvement and standardisation initiatives, Project coordination abilities, Organisational abilities, Stakeholder management abilities, Excellent written communication skills, Excellent verbal communication skills, Managing multiple stakeholders, Managing complex workflows

Nice to Have

Background in property, Background in valuations, Experience with automation tools, Experience with digital transformation projects, Knowledge of compliance requirements, Knowledge of regulatory requirements, Familiarity with CRM systems, Familiarity with job management systems, Understanding of ESG principles, Understanding of reporting requirements

What You'll Do.

Serve as point of contact

Build working relationships

Provide seamless coordination

Forward relevant communications

Coordinate sector meetings

Maintain national WIP reports

Establish SharePoint site

Manage SharePoint site

Monitor sector metrics

Identify improvement opportunities

Facilitate JBS integration

Review playbook documentation

Improve playbook documentation

Coordinate Centre of Excellence integration

Champion automation initiatives

Identify standardisation opportunities

Support rollout of financial processes

Assist with monthly financial reporting

Oversee debtor management

Maintain website personnel profiles

Maintain valuation report templates

Maintain client databases

Assist with social media management

Coordinate LinkedIn content

Work with Sector head

Ensure brand standards

Assist with running events

Assist with co-ordination of events

Serve as ESG champion

Facilitate ESG champion

Coordinate with Compliance Team

Support strategic planning

Support reporting initiatives

Coordinate staff onboarding

Coordinate staff offboarding

Organise training programs

Organise CPD programs

Manage travel logistics

How You'll Work.

Team & Collaboration

Sector personnel; Business Technology Manager; Sector stakeholders nationally; Centre of Excellence; VARA Compliance Team; Sector head; Marketing; Diverse teams nationally

Communication Scope

Written communication; Verbal communication; Social media management; Brand standards

Process & Methodology

Project coordination

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Are you a highly organised operations professional ready to drive sector excellence? Join JLL's Valuation Services team as a Business Operations Assistant and become the part of the central hub connecting stakeholders, streamlining processes, and championing technology integration across your assigned sector. **_What You 'll Do:_** **Stakeholder Management & Coordination** * Serve as the key point of contact between Operations, sector personnel, and the Business Technology Manager * Build and maintain strong working relationships with sector stakeholders nationally * Provide seamless coordination across all sector touchpoints and forward relevant communications **Sector Operations Management** * Coordinate sector meetings and maintain comprehensive national WIP reports * Establish and manage the National Sector SharePoint site with consistent job folder structures * Monitor sector performance metrics and identify improvement opportunities **Technology & Process Excellence** * Facilitate JBS integration and provide training for sector-specific tools, systems, and processes * Review and improve JBS playbook documentation and coordinate Centre of Excellence integration * Champion automation initiatives supporting the 85% automation goal and identify standardisation opportunities **Financial Management** * Support rollout of new financial processes and assist with application/subscription audits * Help manage assi

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