Salesforce
BusinessOperationsAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Business Operations Analyst at Salesforce. Skills: Channel Operations, Sales Operations, Process Improvement. Direct end-to-end partner operations. Manage partner account setups”
What You'll Achieve.
Deliver results; Get things done
Industry & Context.
Problem solving; Analytical thinking
What They're Looking For.
Must Have
5+ years Channel or Sales Operations support experience, Bachelor's degree or equivalent combination of education and experience, Experience in a fast-paced environment, Excellent interpersonal skills, Excellent problem solving skills, Excellent time management skills, Extreme attention to detail, Strategic eye, Analytical thinking, Driving operational excellence and improvement, Demonstrated participation in process improvement initiatives, Project management experience
Nice to Have
Salesforce. com product certifications are a plus, Experience with Partner Program Operations and Support, Fluency in English and one or more other languages including Spanish
What You'll Do.
Direct end-to-end partner operations
Manage partner account setups
Ensure cross-system data integrity
Act as primary contact for partner inquiries
Handle operational escalations
Resolve internal operational issues
Redirect internal operational issues
Enforce compliance with partner program policies
Enforce compliance with guidelines
Mitigate operational risks
Implement scalable process improvements
Produce training materials
Produce technical documentation
Drive automation for efficiency
Drive system enhancements for efficiency
Monitor overall performance metrics
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal stakeholders; External stakeholders
Process & Methodology
Project management
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Operations Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Role Description: As a member of the The ideal candidate will be a proactive, result-oriented team player who thrives in high-energy settings and demonstrates a steadfast commitment to professional excellence. Business Operations team, you will work with cross-functional teams to help provide stellar support to our internal and external stakeholders. The right candidate will be a self-starter, action-oriented and comfortable navigating infrastructural challenges and competing priorities. You are a highly motivated team player with expertise working in a fast paced environment and you have a proven track record on delivering results and getting things done. The successful candidate will possess the ability to work in a fast paced environment, have cross-functional relationships management skills, communication skills and strong work ethic with a can-do attitude. Responsibilities: Direct end-to-end partner operations: onboarding, deal registration, referrals, quoting, and reseller support Manage partner account setups and cross-system data integrity Act as the primary contact for partner inquiries and operational escalations Resolve or redirect internal operat
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