Riverside ChooseHome

Healthcare

BusinessOfficeCoordinator

$48–68k ~AI est. Williamsburg, Virginia, United States FULL TIME
The Brief

“Business Office Coordinator at Riverside ChooseHome. Skills: Administrative support, Member relations, Office management. Support Riverside ChooseHome program. Provide administrative support”

Industry & Context.

Healthcare

What They're Looking For.

Must Have

High School Diploma or GED

Nice to Have

Bachelors Degree in Related field, 2 years Office Assistant/Management experience, Microsoft office experience, Knowledge of senior population, Knowledge of long-term care needs

What You'll Do.

Support Riverside ChooseHome program

Provide administrative support

Serve as member account liaison

Oversee member accounts

Add new member to software

Monitor provider invoices

Monitor member invoices

Process maintenance requests

Process purchase orders

Order office supplies

Reconcile member benefits

Forward balances for payment

Assist members with billing questions

Track utilization in Point Click Care

Maintain Salesforce database

Record potential leads

Assemble marketing materials

Confirm health assessments

Schedule health assessments

Maintain reception area

Answer incoming phone calls

Record calls in Salesforce

Guide members to coordinators

Ensure member information is correct

Update member information

Monitor daily event schedule

Schedule member appointments

Reschedule member appointments

Obtain new member information

Report compliance concerns

Maintain department files

Enter new leads into Salesforce

Plan prospecting events

Coordinate services for events

Communicate events via telephone

Communicate events via email

Communicate events via mass mail

Assist with event confirmations

How You'll Work.

Team & Collaboration

Work with marketing team; Work with Executive Director

Communication Scope

Four-part greeting

Free ATS check

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