Riverside ChooseHome
Healthcare
BusinessOfficeCoordinator
“Business Office Coordinator at Riverside ChooseHome. Skills: Administrative support, Member relations, Office management. Support Riverside ChooseHome program. Provide administrative support”
Industry & Context.
What They're Looking For.
Must Have
High School Diploma or GED
Nice to Have
Bachelors Degree in Related field, 2 years Office Assistant/Management experience, Microsoft office experience, Knowledge of senior population, Knowledge of long-term care needs
What You'll Do.
Support Riverside ChooseHome program
Provide administrative support
Serve as member account liaison
Oversee member accounts
Add new member to software
Monitor provider invoices
Monitor member invoices
Process maintenance requests
Process purchase orders
Order office supplies
Reconcile member benefits
Forward balances for payment
Assist members with billing questions
Track utilization in Point Click Care
Maintain Salesforce database
Record potential leads
Assemble marketing materials
Confirm health assessments
Schedule health assessments
Maintain reception area
Answer incoming phone calls
Record calls in Salesforce
Guide members to coordinators
Ensure member information is correct
Update member information
Monitor daily event schedule
Schedule member appointments
Reschedule member appointments
Obtain new member information
Report compliance concerns
Maintain department files
Enter new leads into Salesforce
Plan prospecting events
Coordinate services for events
Communicate events via telephone
Communicate events via email
Communicate events via mass mail
Assist with event confirmations
How You'll Work.
Team & Collaboration
Work with marketing team; Work with Executive Director
Communication Scope
Four-part greeting
Applying for this Business Office Coordinator role?
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