Corewell Health
Healthcare
BusinessOfficeAssistant
Neural analysis suggests this role is
optimal for Entry candidates.
“Business Office Assistant at Corewell Health. Skills: Office maintenance, Customer service, Patient registration. Perform business and office maintenance. Manage patient appointments”
Industry & Context.
What They're Looking For.
Must Have
High School Diploma or equivalent, Ability to prioritize, Ability to handle stressful situations, Accurately manage details, Provide excellent customer service
Nice to Have
1-year experience in a clinical office setting, Basic computer skills
What You'll Do.
Perform business and office maintenance
Manage patient appointments
Perform billing functions
Perform cash collection
Handle phone communication
Access computer information
Initialize required paperwork
Generate exam request
Relay information to patients
Schedule appointments
Consult with physician's offices
Manage immediate importance situations
Provide information to customers
Enforce patient privacy
Enforce confidentiality
Demonstrate competence in computer applications
Maintain employee medical record correspondence
Interfile correspondence
Interfile ancillary test results
Operate standard office equipment
How You'll Work.
Communication Scope
Interpersonal skills; Communication skills
Full Job Description
**_Entry level Receptionist Position_** which is a great way to get into a clinical environment. ## Job Summary Under the direction of the site designate leader, perform functions relating to business and office maintenance activities including but not limited to, patient appointments, registration, billing functions, cash collection, and phone communication. Follows the guidelines according to established policies and procedures. Must demonstrate and provide good customers skills. Follows Corewell philosophy of Patient and Family Centered Care at all times. ## Essential Functions * Good interpersonal and communication skills. Answers telephone and directs calls to appropriate area/personnel. Utilizes effective communicative skills. in incorporated specific age, culture, and developmental needs. * Access computer or appointment stored information necessary to perform patient exam. Initializes required paperwork associated with each procedure, including patient verification and confirmation of physician’s orders. Generates exam request. Relays information to patients and family members according to and following HIPAA Regulations. * Schedules appointments, consults with physician’s/physician offices as needed. Managing film purging and transfer. * Answer phones, provide assistance and direct calls in a courteous and efficient manner. * Strong communication skills and ability to prioritize work. Must be a team player. Must be able to manage concerns and situations of immediate importance. Provide adequate and prompt information to all customers. Enforce patient privacy and confidentiality. * Monitors inventories related to the job and orders accordingly. * Provide adequate and prompt information to all customers. * Demonstrates competence in computer applications. * Maintains employee medical record correspondence per protocol in the proper record format. * Pulls and files medical records. Interfiles all correspondence and ancillary test results. * Operates standard o
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