Corewell Health
BusinessOfficeAssistant
“Business Office Assistant at Corewell Health. Skills: patient appointments, registration, billing functions, cash collection, phone communication, customer service, scheduling. perform functions relating to business and office maintenance activities including but not limited to, patient appointments, registration, billing functions, cash collection, and phone communication. Follows the guidelines according to established policies and procedures”
What You'll Achieve.
providing excellent customer service according to Corewell standards
Industry & Context.
MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category
What They're Looking For.
Must Have
High School Diploma or equivalent, communication skills, multi-task oriented, sensitivity to others, Ability to prioritize, self-motivated, ability to handle stressful situations, Able to accurately manage a great number of details in a fast paced environment while providing excellent customer service according to Corewell standards
Nice to Have
1-year experience in a clinical office setting, Basic computer skills
What You'll Do.
perform functions relating to business and office maintenance activities including but not limited to
and phone communication
Follows the guidelines according to established policies and procedures
Answers telephone and directs calls to appropriate area/personnel
Access computer or appointment stored information necessary to perform patient exam
Initializes required paperwork associated with each procedure
including patient verification and confirmation of physician’s orders
Generates exam request
Relays information to patients and family members according to and following HIPAA Regulations
Schedules appointments
consults with physician’s/physician offices as needed
Managing film purging and transfer
provide assistance and direct calls in a courteous and efficient manner
Monitors inventories related to the job and orders accordingly
Maintains employee medical record correspondence per protocol in the proper record format
Pulls and files medical records
Interfiles all correspondence and ancillary test results
Operates standard office equipment such as Microsoft office systems
How You'll Work.
Team & Collaboration
Must be a team player
Communication Scope
Good interpersonal and communication skills; Utilizes effective communicative skills; communication skills; communication skills and ability to prioritize work
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