BusinessManager

The **Business Manager** will provide strategic and execution support to the Country Manager and the Chief Operating Officer on the projects and initiatives that are in line with the ING Hubs PH Priorities. This role involves managing hub-wide initiatives by monitoring progress and enabling execution of high-impact projects aligned to organizational goals. The **Executive Support** function complements this by managing core administrative tasks—such as calendar and communication coordination, meeting documentation, and record management—ensuring the executive team operates efficiently and stays focused on strategic priorities. This role will report hierarchically to the Chief Operating Officer. The Business Manager is expected to do the following: * Develop, implement, and oversee internal business processes while serving as a cross‑functional link to drive efficient and effective operations. * Build effective partnership with internal and external business units to help drive the business towards establishing and maintaining a culture of growth, service excellence, and support the company as it strives to deliver its business, product and people strategies * Pilot initiatives in several business units and scale up implementation to the rest of ING Hubs PH, working closely with each business line’s Leadership Team **Main Tasks / Important Responsibilities** **Strategy and Policy** * Contributes towards the development of strategy and policy, formulates policy in policy documents and contributes towards implementation * Highlights opportunities and analyses problems detected; follows up on these matters. Suggests and implements improvements for internal business processes **Project Management** * Advises and supports the Country Manager & the Chief Operating Officer in implementing projects * Prepares, socializes and monitors project plans * Sets up evaluation strategies and measures of success for every initiative * Organizes and facilitates planning and working ses