Mufg
Financial Services
BusinessManagementandControlSupportSpecialist
“Business Management and Control Support Specialist at Mufg. Skills: process management, stakeholder management, operational efficiency. Implement regional operations policy. Enhance workflow or process”
What You'll Achieve.
Deliver operational efficiency; Mitigate operational risk; Ensure efficient operation; Deliver a high quality of service to customers; Meet customer's expectations; Deliver operational efficiency
Industry & Context.
Develop processes and procedures to mitigate operational risk; Investigate incidents; Contribute to recommendations to mitigate incidents; Identify, assess and develop processes and workflows; Develop recommendations for continuous improvement; Cooperate to investigate any incidents; providing recommendations to mitigate risk
What They're Looking For.
Must Have
Degree qualified, 4~8 years of relevant experience, communication skills, stakeholder management skills, knowledge of project management, Good knowledge of Operations system, policies, process and workflows, Proficient in English
Nice to Have
Degree qualified
What You'll Do.
Implement regional operations policy
Enhance workflow or process
Deliver operational efficiency
Develop processes and procedures
Mitigate operational risk
Plan and consider a controlling framework
Ensure efficient operation
Deliver high quality of service
Enhance function's reputation
Meet customer's expectations
Work in partnership with regional office
Implement regional projects
Provide advice on MUFG Operations policies
Investigate incidents
Contribute to recommendations
assess and develop processes
Ensure alignment to MUFG policies
Contribute to process enhancements
Review Operations exceptional handling application
Provide complex policy interpretation
Develop recommendations for continuous improvement
Prepare or coordinate reports
Recommend appropriate actions
Cooperate to investigate any incidents
Prepare incident reports
Prepare documents for internal and external audits
Maintain good working knowledge of industry trends
Adhere to all company policies
How You'll Work.
Team & Collaboration
Collaboration between departments for ensuring efficient operation; Work in partnership with regional office; Work in partnership with colleagues in Operations; Work in partnership with Operations department; Work in partnership with Operations departments/Head Office; Collaborate toward greater innovation
Communication Scope
communication skills with the ability to influence others
Process & Methodology
knowledge of project management, support operations department in delivering projects, Prepare or coordinate reports on projects performance
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