Amazon Dev Center India
Business Intelligence, Business Intel Engineer, transportation and logistics
BusinessIntelligenceEngineer,LastMileAnalytics
Neural analysis suggests this role is
optimal for Senior candidates.
“Business Intelligence Engineer, Last Mile Analytics at Amazon Dev Center India. Skills: Business Intelligence, Data Engineering, Analytics. Own vision for quality improvement. Shape strategy for customer-facing products”
What You'll Achieve.
Defect reduction; Improve operational performance; Improve predictability
Industry & Context.
Problem solving; Analytical abilities; Judgment
What They're Looking For.
Must Have
5+ years analyzing data, Experience with data visualization, Experience with data modeling, Experience building ETL pipelines, Experience writing complex SQL queries, Experience in Statistical Analysis packages, Experience with AWS solutions
Nice to Have
Experience with AI/ML technologies, Experience communicating to senior leadership, Experience presenting to senior leadership
What You'll Do.
Own vision for quality improvement
Shape strategy for customer-facing products
Raise bar on quality and performance
Bring innovation and strategic perspective
Prioritize and execute on priorities
Partner with product and technology teams
Define and build customer experiences
Break complex problems down
Drive product development
Set tempo for defect reduction
Drive accountability across business units
Deliver large scale projects
Manage customer expectations
Develop process for project information dissemination
Maintain project information
Disseminate project information
Be successful in delivery focused environment
Determine right processes for team success
Use quantitative data to prioritize
Use qualitative data to prioritize
Drive projects with urgency
Partner with stakeholders
Develop vision for customer experience
Develop strategy for customer experience
Influence product roadmaps
Support scalable company growth
Develop Operations leadership team
Enable success of Operations leadership team
Implement best practices
Distribute best practices
How You'll Work.
Team & Collaboration
Matrix organization; Key stakeholders; Product teams; Technology teams; Global stakeholders; Operations teams; Finance teams
Communication Scope
Executive presence; Presenting to senior leadership
Full Job Description
When you attract people who have the DNA of pioneers and the DNA of explorers, you build a company of like-minded people who want to invent. And that’s what they think about when they get up in the morning: how are we going to work backwards from customers and build a great service or a great product” – Jeff Bezos Amazon.com’s success is built on a foundation of customer obsession. Have you ever thought about what it takes to successfully deliver millions of packages to Amazon customers seamlessly every day like a clock work? In order to make that happen, behind those millions of packages, billions of decision gets made by machines and humans. What is the accuracy of customer provided address? Do we know exact location of the address on Map? Is there a safe place? Can we make unattended delivery? Would signature be required? If the address is commercial property? Do we know open business hours of the address? What if customer is not home? Is there an alternate delivery address? Does customer have any special preference? What are other addresses that also have packages to be delivered on the same day? Are we optimizing delivery associate’s route? Does delivery associate know locality well enough? Is there an access code to get inside building? And the list simply goes on. At the core of all of it lies quality of underlying data that can help make those decisions in time. The person in this role will be a strong influencer who will ensure goal alignment with Technology, Operations, and Finance teams. This role will serve as the face of the organization to global stakeholders. This position requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness to be able to work and thrive in a fast-paced, high-growth global organization. Excellent communication skills and executive presence to get in front of VPs and SVPs across Amazon will be imperative. Key Strategic Objectives: Amazon is seeking an experienced leader to own the vision f
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