Amazon.com Services LLC

Technology

BusinessIntelligenceEngineer,CommunityOperations

$100–160k Bellevue, Washington, United States; New York, New York, United States; Austin, Texas, United States; Arlington, Virginia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Business Intelligence Engineer, Community Operations at Amazon.com Services LLC. Skills: Data engineering, Business intelligence, Machine learning. Design, build, and maintain scalable data pipelines. Develop and optimize ETL/ELT processes”

Industry & Context.

Technology
Problems you'll solve

Data analysis; Troubleshooting

What They're Looking For.

Must Have

3+ years of experience in data engineering or analytics, Proficiency in SQL, Bachelor's degree in a quantitative field

Nice to Have

Master's degree or PhD preferred, Experience with AWS, GCP, or Azure, Experience with ML frameworks like scikit-learn, TensorFlow, or PyTorch, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification

What You'll Do.

and maintain scalable data pipelines

Develop and optimize ETL/ELT processes

Build and manage data warehouses and data marts

Create and maintain BI dashboards and reports

Perform complex data analysis and modeling

Collaborate with stakeholders to understand data needs

Implement machine learning models

Ensure data quality and integrity

Automate data processes

Troubleshoot data-related issues

How You'll Work.

Team & Collaboration

Cross-functional teams; Stakeholders

Full Job Description

Role Summary We are looking for an experienced, self-driven Business Intelligence Engineer who thrives in a fast-paced environment. In this role, you will work directly with data engineers, scientists, and software developers to build the analytical infrastructure that powers community intelligence at scale. You will own end-to-end development of BI solutions that translate complex AI/ML model outputs into actionable insights for stakeholders across Amazon. You will work with novel data sources (survey data, media signals, NLP-derived sentiment, geospatial inputs), support AI-orchestrated workflows, and help build knowledge bases that enable self-service analytics. You should be comfortable navigating ambiguity, partnering with technical and non-technical stakeholders, and building scalable solutions that evolve alongside our roadmap. Key job responsibilities - Design, develop, and maintain scalable ETL processes that integrate diverse data sources including survey responses, media intake pipelines, NLP model outputs, and operational metrics - Build and optimize data models and reporting data marts - Ensure data quality, consistency, and reliability across pipelines - Conduct analyses including trend detection, anomaly identification, and geographic segmentation for community-related business outcomes - Support model performance monitoring and evaluation metrics for production NLP and forecasting systems - Partner with scientists and engineers to build analytical infrastructure supporting AI-orchestrated workflows and LLM-based systems - Contribute to knowledge base development that enables scaled pattern detection across data sources - Interface with partner teams to understand data needs and deliver integrated reporting About the team Community Intelligence Science & Engineering (CISE) builds AI systems that help Amazon listen to and better serve the communities where we operate, scaling from hundreds of thousands to millions of community voices globally. Our work

Free ATS check

Applying for this Business Intelligence Engineer, Community Operations role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Amazon.com Services LLC?

Real rants from real employees. Read before you apply.

Read Company Rants →