BusinessIntelligenceEngineer

At Amazon Worldwide Returns & ReCommerce (WW R&R), we aspire to zero: zero cost of returns, zero waste, and zero defects. We are an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WW R&R includes business, product, program, operational, data, and software engineering teams, who together manage the lifecycle of returned and damaged products. As a BIE on the Amazon Returns and ReCommerce Business Intelligence Team you will be collaborating with a seasoned group of Data Engineers and other BIEs to build solutions that are accurate, reliable and accessible. As part of the R&R BI team, you will have an opportunity to participate and innovate across the data engineering landscape, starting from data ingestion, storage, processing and reporting. You will partner closely with business, finance and product teams within the Returns, ReCommerce and Sustainability organization to understand their data-needs and ensure business users are able to answer hard questions with real data. You will educate and train customers to self-serve data, present data in new forms, explore reporting options and innovate. You will participate in business reviews and new-initiatives. You should be able to identify and help close gaps in the information available, as well as predict up-and-coming data-needs when participating in discussions about new products or features. A successful BIE will be highly collaborative and organized, capable of prioritizing multiple deliverables and effectively communicate progress and blockers. You should feel comfortable working across multiple data-sources, and be capable of participating in and understanding how multiple systems communicate information to one-another. We are a group that has fun at work, cares about the impact of our products, and i