Trustpilot
Online Review Platform
BusinessFraudDetectionAnalyst
Neural analysis suggests this role is
optimal for Mid candidates.
“Business Fraud Detection Analyst at Trustpilot. Skills: Fraud detection, Data analysis, Detection method development, Problem-solving. Exploring new types of misuse. Identifying fraudulent behavior”
What You'll Achieve.
Enhance online trust; Protect consumers and businesses worldwide; Stop fraudsters in their tracks; Make a meaningful impact in online trust; Prevent fraudulent behavior across our platform; Ensure detection engines and rules are accurate; Keep false positives to a minimum; Improve internal tools; Enhance the technological and procedural methods used to detect and prevent fraudulent activity at scale; Take ownership of projects within Fraud; Support the development and testing of cutting-edge technologies
Industry & Context.
Solving complex, ambiguous problems; Analytical skills; Problem-solving mindset; Skilled at understanding complex problems and identifying effective solutions
What They're Looking For.
Must Have
2+ years of experience in conducting investigations and developing and implementing detection strategies and solutions, Proven track record in identifying and analyzing fraudulent behavior, Analytical skills, SQL
Nice to Have
PhD preferred, specific ML framework experience, cloud platform certs
What You'll Do.
Exploring new types of misuse
Identifying fraudulent behavior
Developing detection methods
Analyzing anomalies on the platform
Deep dive into open source investigations
Connecting the dots to develop mitigation strategies
Conduct deep dive investigations into emerging trends in misuse and fraudulent behavior
Find patterns that we are currently missing with our detection
Build rules or mitigations based on analysis
Perform audits and validations on existing fraud detection engines and rules
Design and craft detection prompts
Validate business detection performance
Support the development and testing of cutting-edge technologies incorporating AI and automation
How You'll Work.
Team & Collaboration
Part of a collaborative, cross functional team of curious investigators and analysts; Work with data science and engineering teams; Serve as a sounding board and sparring partner for other teams; Educate people on the work we do; Assist the Fraud team in developing, identifying, creating, and maintaining policies and procedures
Communication Scope
Advocacy; Educate people on the work we do
Process & Methodology
Drive projects from start to finish, Manage multiple tasks simultaneously
Full Job Description
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Are you enthusiastic about battling fraudulent behavior? Are you ready to use your comprehensive detection skills to make a huge difference in addressing the problem of platform misuse? Then we’re looking for you! Join our international Fraud team as our new Business Fraud Detection Analyst, enabling us to enhance online trust and protect consumers and businesses worldwide. In this role, you will be responsible for exploring new types of misuse, identifying fraudulent behavior, and developing detection methods to stop fraudsters in their tracks. You’ll analyze anomalies on the platform, deep dive into open source investigations, and use tools like big query and looker to connect the dots and develop mitigation strategies. You’ll be part of a collaborative, cross functional team of curious investigators and analysts who value transparency, fairness, and a positive team spirit. Together we’re on the front lines of change across the business and working to make Trustpilot the universal symbol of trust. If you enjoy solving complex, ambiguous problems and building scalable detection solutions, then this is your opportunity to make a meaningful impact in online trust. What you’ll be doing: Investigate & audit: Conduct deep dive investigations into emerging trends in misuse and fraudulent behavior to find patterns that we are currently missing with our detection. Query data: Use SQL to navigate our databases (like Google BigQuery), pull the information you need to support your investigations. Build rules or mitigations based on your analysis to prevent fraudulent behavior across our platform. Validate Defenses: Perform audits and validations on
Applying for this Business Fraud Detection Analyst role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Trustpilot?
Real rants from real employees. Read before you apply.