Td Synnex

BusinessDevelopmentRepresentative

San Jose, Costa Rica FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Business Development Representative at Td Synnex. Skills: Customer relationships, Vendor initiatives, Partner enablement, Sales pipeline management. Maintain customer relationships. Drive vendor initiatives”

What You'll Achieve.

Drive business growth; Improve results

Industry & Context.

Problems you'll solve

Complex problem-solving; Critical thinking; Decision-making

Eligibility Requirements

Comfortable with prolonged phone use, Extended periods of immobility, standing, or walking, Occasional non-standard work hours or overtime

What They're Looking For.

Must Have

High School Diploma required, 1+ Years of relevant work experience, Proficient in English (level B2 or higher) required, understanding of sales processes, procedures, and terminology, Ability to follow instructions, operate common office equipment, and perform accurate data entry, Proficient in basic mathematical calculations, complex problem-solving, critical thinking, and decision-making skills, Excellent verbal and written communication skills in English and local languages, formal presentations and negotiation abilities, Demonstrated ability to collaborate effectively with diverse individuals, promote/sell ideas persuasively, organizational and time management skills, commitment to task completion, Adaptability to change, ability to perform well under pressure, Upholds social, ethical, and organizational standards, commitment to confidentiality, Skilled multitasker, relationship-building skills, empathy, Comfortable with prolonged phone use, extended periods of immobility, standing, or walking, Quick learner, proficiency in new systems and technology, intermediate computer skills

Nice to Have

Degree in Business, Marketing, or related fields desired, Experience in vendor programs development and management desired

What You'll Do.

Maintain customer relationships

Drive vendor initiatives

Support partner enablement

Manage vendor pipelines

Act as subject matter expert

Conduct outbound calls

Profile partner accounts

Provide customer service

Develop strategic initiatives

Conduct vendor training

Track vendor pipeline

Coordinate with internal teams

Develop product knowledge

Analyze data and metrics

Participate in account planning

Conduct customer consultations

Attend business training

Perform additional duties

How You'll Work.

Team & Collaboration

Collaborate with vendors; Coordinate with internal teams; Collaborate effectively with diverse individuals; Participate in sales team customer account planning

Communication Scope

Verbal communication; Written communication; Formal presentations; Negotiation

Full Job Description

## **Job Description:** The **Business Development Representative** for our **DELL Team** is responsible for maintaining customer relationships, driving vendor initiatives, supporting partner enablement activities, and managing vendor pipelines. Act as a subject matter expert (SME) on products and programs for the sales organization. This role focuses on the growth and enablement of partners by conducting outbound calls, following up on leads and pipeline opportunities, closing deals, profiling partner accounts, and expanding relationships beyond the main contact. “Let’s Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all.” ## **What You’ll Do:** * Build and maintain relationships with customers, ensuring their satisfaction and addressing any concerns or issues. * Provide excellent customer service and support, serving as a primary point of contact for customer consultations. * Collaborate with vendors to develop and execute strategic initiatives that drive business growth. * Support partner enablement activities, including conducting vendor training as an SME, and providing guidance on product and program knowledge. * Track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle. * Coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor-related activities. * Develop in-depth knowledge of vendor products, programs, and industry trends. * Act as a subject matter expert (SME) on vendor offerings, providing guidance and support to the sales organization. * Analyze data and metrics to identify areas for improvement and implement strategies to drive results. * Actively participate in the sales team customer account planning and review process. * Conduct customer consultations and provide vendor program training as a subject-matter expert * May attend industry specific business training from vendors and/or industry events. * Perfo

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