ServiceNow
SaaS
BusinessDevelopmentRepresentative
“Business Development Representative at ServiceNow. Skills: Business Development, Sales, AI, Customer Engagement. Generate meetings that convert to qualified opportunities. Engage prospective buying groups through structured outreach”
What You'll Achieve.
Support early-stage pipeline growth; Meet KPI expectations; Meet defined performance and metrics expectations; Contribute to early-stage pipeline that drives company revenue
Industry & Context.
Apply basic problem-solving techniques to assess client needs
Not eligible for employment based sponsorship
What They're Looking For.
Must Have
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, High school diploma or GED equivalent required, verbal and written communication skills, Relationship-building and interpersonal skills, High motivation, curiosity, and openness to coaching and feedback, A resilient work reliable, confident, collaborative, driven, and coachable, Willingness to learn AI-native tools and innovate on how they’re used to enhance outreach, prioritization, and daily workflows, organization and attention to detail, Ability to influence others and convey a sense of urgency to drive issues to closure, A basic understanding of cloud computing and SaaS concepts, or the willingness to learn quickly, Ability to participate in development simulations, in-person messaging activities, and meet defined performance and metrics expectations, Interest in building customer relationships, qualifying opportunities, and contributing to early-stage pipeline that drives company revenue, Commitment to full participation in Global Business Acceleration development tracks to launch an enduring career at ServiceNow within 48 months
What You'll Do.
Generate meetings that convert to qualified opportunities
Engage prospective buying groups through structured outreach
Qualify meeting interest using defined guidelines
Document interactions accurately
Hand off qualified meetings to GTM team
Follow-up across strategic marketing events
Engage current and future clients through phone
Connect with key contacts using approved messaging
Amplify brand approved generated content
Keep engagement and follow-up activities accurately documented
How You'll Work.
Team & Collaboration
Collaboration with the Global Business Acceleration (GBA) management team; Collaboration with Development team; Collaboration with GTM team(s); Collaborate effectively with peers, sales partners, marketing, renewals, development teams, and GBA leadership
Communication Scope
Verbal communication skills; Written communication skills
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