Freshworks

SaaS

BusinessDevelopmentRepresentative

£32–45k ~AI est. London, United Kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Business Development Representative at Freshworks. Skills: Sales, Business development, Customer service, CRM. Manage outbound interactions. Raise interest level”

What You'll Achieve.

Deliver regional revenue targets; Meet role-based goals; Exceed role-based goals

Industry & Context.

SaaS
Eligibility Requirements

Right to work in UK

What They're Looking For.

Must Have

Bachelor or Master degree, First experience in sales, Equivalent practical experience, Fast-learner driven to action, Passionate about sales, Customer service and CRM tools, Enthusiastic about helping clients, High level of goal orientation, High level of customer orientation, Self-motivation, Charming with friendly persistence, Excellent written communication skills, Excellent verbal communication skills, Ability to thrive in fast-paced work environment, Excellent oral communication skills in English

Nice to Have

Sales or business development experience, Similar role experience, Cloud software sales experience, Additional EU languages

What You'll Do.

Manage outbound interactions

Qualify prospective clients

Educate prospective clients

Connect clients with sales teams

Deliver regional revenue targets

Develop lead pipeline

Assess prospective clients

Prioritize prospective clients

Move prospective clients

Meet role-based goals

Exceed role-based goals

Engage with senior managers

Improve internal processes

Improve external processes

Use resources effectively

Become brand advocate

Become customer service expert

Provide pipeline status reporting

Conduct forecasting exercises

How You'll Work.

Team & Collaboration

Marketing teams; Sales teams; Operations teams; Pre-sales executives; Sales executives

Communication Scope

Written communication; Verbal communication; Oral communication

Full Job Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. Fresh vision. Real impact. Come build it with us. * Work from our London office as this is an onsite role. * Manage a large volume of daily outbound interactions with prospective Freshworks customers via phone, email and other media channels. The goal is to raise interest level, qualify, educate and connect them with our sales teams in order to deliver regional revenue targets as an individual contributor. * Develop and manage your lead pipeline by assessing, prioritizing and moving a large number of prospective clients simultaneously. * Define and execute on plans and meet and exceed your role-based goals. * Engage with senior managers on our marketing, sales and operations teams to design and execute campaigns. * Help to continuously improve our internal and external processes. * Use resources effectively, including marketing, pre-sales and sales executives to meet your objectives. * Become an advocate for our brand and an expert in customer service and CRM. * Provide regular

Free ATS check

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