Freshworks
SaaS
BusinessDevelopmentRepresentative
Neural analysis suggests this role is
optimal for entry candidates.
“Business Development Representative at Freshworks. Skills: Sales, Business development, Customer service, CRM. Manage outbound interactions. Raise interest level”
What You'll Achieve.
Deliver regional revenue targets; Meet role-based goals; Exceed role-based goals
Industry & Context.
Right to work in UK
What They're Looking For.
Must Have
Bachelor or Master degree, First experience in sales, Equivalent practical experience, Fast-learner driven to action, Passionate about sales, Customer service and CRM tools, Enthusiastic about helping clients, High level of goal orientation, High level of customer orientation, Self-motivation, Charming with friendly persistence, Excellent written communication skills, Excellent verbal communication skills, Ability to thrive in fast-paced work environment, Excellent oral communication skills in English
Nice to Have
Sales or business development experience, Similar role experience, Cloud software sales experience, Additional EU languages
What You'll Do.
Manage outbound interactions
Qualify prospective clients
Educate prospective clients
Connect clients with sales teams
Deliver regional revenue targets
Develop lead pipeline
Assess prospective clients
Prioritize prospective clients
Move prospective clients
Meet role-based goals
Exceed role-based goals
Engage with senior managers
Improve internal processes
Improve external processes
Use resources effectively
Become brand advocate
Become customer service expert
Provide pipeline status reporting
Conduct forecasting exercises
How You'll Work.
Team & Collaboration
Marketing teams; Sales teams; Operations teams; Pre-sales executives; Sales executives
Communication Scope
Written communication; Verbal communication; Oral communication
Full Job Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. Fresh vision. Real impact. Come build it with us. * Work from our London office as this is an onsite role. * Manage a large volume of daily outbound interactions with prospective Freshworks customers via phone, email and other media channels. The goal is to raise interest level, qualify, educate and connect them with our sales teams in order to deliver regional revenue targets as an individual contributor. * Develop and manage your lead pipeline by assessing, prioritizing and moving a large number of prospective clients simultaneously. * Define and execute on plans and meet and exceed your role-based goals. * Engage with senior managers on our marketing, sales and operations teams to design and execute campaigns. * Help to continuously improve our internal and external processes. * Use resources effectively, including marketing, pre-sales and sales executives to meet your objectives. * Become an advocate for our brand and an expert in customer service and CRM. * Provide regular
Applying for this Business Development Representative role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Freshworks?
Real rants from real employees. Read before you apply.