IQVIA
pharmaceutical or healthcare
BusinessDevelopmentManager-PatientSupportProgram
Neural analysis suggests this role is
optimal for Senior candidates.
“Business Development Manager - Patient Support Program at IQVIA. Skills: Business Development, Patient Support Programs (PSPs), Healthcare Solutions, Account Management, Sales. Develop deep account and stakeholder understanding across pharmaceutical, healthcare, and institutional clients, including business objectives, engagement needs, and patient or HCP impact goals.. Drive business development for healthcare events, contracted sales, and patient support programs by identifying client needs an”
What You'll Achieve.
Ensure profitability and client satisfaction.; Ensure seamless execution of events, sales programs, and PSP initiatives in line with agreed scope, timelines, and quality standards.; Ensuring exceptional execution and long-term client loyalty.; Strengthen partnerships and drive repeat business.
Industry & Context.
What They're Looking For.
Must Have
Fluency in English and Arabic (written and spoken) is mandatory., Minimum of 10 years of relevant experience in Patient Support Programs (PSPs)within the pharmaceutical or healthcare industry., Proven experience working closely with pharmaceutical, healthcare, and institutional stakeholders, with understanding of patient journeys, HCP engagement, and compliance requirements., Demonstrated ability to develop, sell, and manage complex healthcare solutions, including patient programs, contracted sales, and event-based engagements.
What You'll Do.
Develop deep account and stakeholder understanding across pharmaceutical
and institutional clients
including business objectives
and patient or HCP impact goals.
Drive business development for healthcare events
and patient support programs by identifying client needs and designing tailored
value-driven solutions.
Own and expand existing business by managing renewals
and upselling additional services across events execution
sales force deployment
and patient programs.
Lead solution shaping and proposal development
translating client requirements into commercially viable
and scalable proposals that ensure profitability and client satisfaction.
Monitor program performance and client satisfaction
proactively addressing issues and ensuring exceptional execution and long-term client loyalty.
Identify follow-on and cross-sell opportunities within assigned accounts by continuously assessing evolving client needs and program performance.
Anticipate healthcare market trends and competitor activity
proactively positioning innovative event formats
and patient-centric programs for maximum impact.
How You'll Work.
Team & Collaboration
Collaborate closely with delivery, operations, and project teams to ensure seamless execution of events, sales programs, and PSP initiatives in line with agreed scope, timelines, and quality standards.; Build and maintain relationships with senior decision-makers, including marketing, medical, patient services, and commercial leaders, positioning the company as a trusted delivery partner.
Communication Scope
Fluency in English and Arabic (written and spoken) is mandatory.; Represent the organization confidently in client meetings and presentations, delivering insights, recommendations, and post-program follow-up to strengthen partnerships and drive repeat business.
Full Job Description
_**Job Description Summary**_ * Develop deep account and stakeholder understanding across pharmaceutical, healthcare, and institutional clients, including business objectives, engagement needs, and patient or HCP impact goals. Drive business development for healthcare events, contracted sales, and patient support programs by identifying client needs and designing tailored, value-driven solutions. * Build and maintain strong relationships with senior decision-makers, including marketing, medical, patient services, and commercial leaders, positioning the company as a trusted delivery partner. * Own and expand existing business by managing renewals, multi-year contracts, and upselling additional services across events execution, sales force deployment, and patient programs. * Lead solution shaping and proposal development, translating client requirements into commercially viable, compliant, and scalable proposals that ensure profitability and client satisfaction. * Collaborate closely with delivery, operations, and project teams to ensure seamless execution of events, sales programs, and PSP initiatives in line with agreed scope, timelines, and quality standards. * Monitor program performance and client satisfaction, proactively addressing issues and ensuring exceptional execution and long-term client loyalty. * Identify follow-on and cross-sell opportunities within assigned accounts by continuously assessing evolving client needs and program performance. * Anticipate healthcare market trends and competitor activity, proactively positioning innovative event formats, sales models, and patient-centric programs for maximum impact. * Represent the organization confidently in client meetings and presentations, delivering insights, recommendations, and post-program follow-up to strengthen partnerships and drive repeat business. _**Required Background**_ * Fluency in English and Arabic (written and spoken) is mandatory. * Medical or healthcare-related educational background,
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