Velera

Finance / FinServ

BusinessAnalyticsSpecialist

$61–77k United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Business Analytics Specialist at Velera. Skills: Analytics Business Specialist, product lifecycle, Analytics product improvements, reporting solutions, design and develop new reports, educational assets and training materials, analytic tools, methods and conceptual approaches, business intelligence, decision making, product lifecycle, iterative design processes, business requirements, user acceptance testing processes, business implementation and readiness tasks, end-user adoption hurdles, Data ”

What You'll Achieve.

support the product lifecycle; providing the groundwork for Analytics product improvements and updates in support of strategic goals within the organization; align needs with the current or future capabilities delivered thru Velera Member Insight solutions; demonstrating paths to improved business intelligence, and decision making; achieve set goals; meet deadlines

Industry & Context.

Finance / FinServ
Problems you'll solve

assessing the impact of changes or issues; developing specific work-efforts to resolve issues or improve the product; analytical reasoning; problem solving; solve complex business problems; mitigating risk; remediating end-user adoption hurdles

Eligibility Requirements

Minimal travel may be required

What They're Looking For.

Must Have

Bachelor’s degree in Business Administration, Information Science, Data Science, Applied Math, Business Intelligence or a related discipline or equivalent combination of education and experience required, Three (3) years product service/support or client relationship experience within the financial services industry required, Two (2) years Data Analyst or Business Analyst role with experience in large data sets, identifying trends, and relational database required, Ability to read SQL language

Nice to Have

Two (2) years of experience with data delivery or analytic tools/applications preferred, Demonstrates a basic commercial awareness of the credit union and financial services industries and the role of processors, payment networks, and major aspects of the payments ecosystem including card management, card and ACH transactions, rewards, fraud mitigation. Comprehensive knowledge of one or more of the noted subject areas is preferred, PhD preferred, specific ML framework experience, cloud platform certs

What You'll Do.

Support end-user engagement processes such as assisting credit unions and internal users in the creation of reports

Research data questions/issues and reporting solutions back to the BI Analysts when a defect is found

or improvement is needed

Design and develop new reports to solve complex business problems

Create and maintain educational assets and training materials

Facilitate internal and external training classes

Champion and promote analytic tools

methods and conceptual approaches by demonstrating paths to improved business intelligence

Define and execute within product lifecycle and iterative design processes for new work products (reports

engagement techniques)

Participate in formal projects to produce project definition/initiation document clearly defining scope and project elicit

document and prioritize business requirements

understand business risks

and transition from requirements to solutions and business implementation principles

evaluate and compress data and information from various sources

elicit actual user needs

and document a new concept or remediation plan

Develop use cases and execute test scripts for user acceptance testing processes

develop and support business implementation and readiness tasks

mitigating risk and remediating end-user adoption hurdles

Perform other duties as assigned

How You'll Work.

Team & Collaboration

work closely with internal and external end-users to analyze and translate information between assigned business and operational teams; work effectively in a matrix or cross-functional team environment; communicate effectively in both verbal and written formats with internal staff, clients staff (typically Business Analysts, Data Owners, Data Delivery Solution Owners, business and operational staff) through interviews or indirect channels; collaborate to thrive

Communication Scope

effective communication plan; communicate effectively in both verbal and written formats

Process & Methodology

manage multiple work-streams, achieve set goals, meet deadlines, project definition/initiation document clearly defining scope, prioritize business requirements, transition from requirements to solutions and business implementation principles

Full Job Description

# **Join the People Helping People** Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. **The Opportunity:** **The Analytics Business Specialist** will support the product lifecycle by researching and providing the groundwork for Analytics product improvements and updates in support of strategic goals within the organization. This position will identify the initial concepts or reported issues, assessing the impact of changes or issues, developing specific work-efforts to resolve issues or improve the product, collecting and documenting requirements for work-efforts, developing end-user engagement work products with an effective communication plan. This position will work closely with internal and external end-users to analyze and translate information between assigned business and operational teams, to align needs with the current or future capabilities delivered thru Velera Member Insight solutions. **Day in the Life:** * Support end-user engagement processes such as assisting credit unions and internal users in the creation of reports. * Research data questions/issues and reporting solutions back to the BI Analysts when a defect is found, or improvement is needed. * Design and develop new reports to solve complex business problems. * Create and maintain educational assets and training materials. * Facilitate internal and external training classes. * Champion and promote analytic tools, methods and conceptual approaches by demonstrating paths to improved business intelligence, and decision making. * Define and execute within product lifecycle and iterati

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