PayJoy
Fintech
BusinessAnalyticsManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Business Analytics Manager at PayJoy. Skills: Data analysis, BI tools, SQL tools, reporting, dashboards, actionable insights. developing reports on the performance of our operational processes based on data analysis. transforming data into actionable insights to guide business decisions”
Industry & Context.
Problem solving: ease and creativity to seek solutions to day-to-day challenges; Conduct deep-dive analyses to uncover root causes of operational or strategic challenges; translating complex issues into clear decision-making frameworks; identify gaps between targets and actuals, flagging risks and opportunities early; resourceful partner who solves problems before they become distractions
What They're Looking For.
Must Have
Bachelor’s degree in Finance, Business Administration, or a related field, Minimum of 4 years of experience in Data analytics and sales operation, on Fintech or Start-up, Data visualization software (Power BI, Looker, Tableau), Python, SQL and Excel advanced skills, Data-driven mindset and decisions, results-driven, flexible (enjoy a high-change environment), growth focused, teamwork, Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best communication skills for reporting and collaboration with cross-functional teams, Influence without authority collaboration with cross-functional teams
Nice to Have
A calm, highly organized operator who creates order in fast-moving environments, Someone with judgment who knows how to prioritize, when to escalate, and how to represent leadership effectively, A polished communicator who can produce high-quality written materials and interact confidently with senior stakeholders, A proactive, resourceful partner who solves problems before they become distractions, A trusted professional who combines discretion, responsiveness, and a genuine service mindset with high standards
What You'll Do.
developing reports on the performance of our operational processes based on data analysis
transforming data into actionable insights to guide business decisions
Conduct deep-dive analyses to uncover root causes of operational or strategic challenges
translating complex issues into clear decision-making frameworks to leadership
and manage key performance indicators aligned with business goals
creating dashboards and reporting tools to monitor progress and surface insights regularly
Translate strategic priorities into clear initiatives
How You'll Work.
Team & Collaboration
partnering with cross-functional teams to frame problems and develop actionable solutions; collaboration with cross-functional teams
Communication Scope
communication skills for reporting and collaboration with cross-functional teams; polished communicator who can produce high-quality written materials and interact confidently with senior stakeholders
Process & Methodology
Define, refine, and manage key performance indicators, Translate strategic priorities into clear initiatives, timelines, and owners, following up rigorously with stakeholders to ensure timely progress and resolution of blockers
Full Job Description
## Description About PayJoy PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth. This role The Business Analyst Manager is responsible for developing reports on the performance of our operational processes based on data analysis, using BI and SQL tools, to collaborate with stakeholders to identify and define business opportunities, transforming data into actionable insights to guide business decisions. ## Responsibilities Conduct deep-dive analyses to uncover root causes of operational or strategic challenges, translating complex issues into clear decision-making frameworks to leadership, partnering with cross-functional teams to frame problems and develop actionable solutions Define, refine, and manage key performance indicators aligned with business goals, creating dashboards and reporting tools to monitor progress and surface insights regularly, in order to identify gaps between targets and actuals, flagging risks and opportunities early. Translate strategic priorities into clear initiatives, timelines, and owners, following up rigorously with stakeholders to ensure timely progress and resolution of blockers. ## Requirements Bachelor’s degree in Finance, Business Administration, or a related field. Minimum of 4 years of experience in Data analytics and sales operation, on Fintech or Start-up. Data visual
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