The Cigna Group
Healthcare
BusinessAnalyticsAdvisor,C&CEWorkforceManagement
“Business Analytics Advisor, C&CE Workforce Management at The Cigna Group. Skills: Data analysis, Reporting, Business intelligence, SQL. Leverage data to answer business questions. Identify data needs”
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
Bachelor's degree in analytics, statistics, mathematics, economics, computer science, business, or a related field, Two years of relevant experience in data analytics, reporting, or business intelligence roles, Advanced proficiency in SQL, Experience with business intelligence and data visualization tools, Analytical and problem-solving skills, Excellent written and verbal communication skills
Nice to Have
Experience in workforce management for prior authorization, customer service, or client service analytics, Proficiency in scripting or analytical language such as Python, PySpark, Experience working with large or enterprise scale data platforms, Familiarity with Agile delivery models and work management tools, Healthcare, insurance, or PBM industry experience
What You'll Do.
Leverage data to answer business questions
Extract data from relevant sources
Perform detailed analysis
Use technical expertise to explore operational data
Explain performance outcomes
Support testing and monitoring efforts
Track performance indicators
Identify emerging issues
Design standardized reports
Build standardized reports
Maintain standardized reports
Support C&CE operational reviews
Support decision-making
Enable self-service analytics
Create reporting solutions
Enhance existing reports
Improve insight generation
Ensure data consistency
Ensure data reliability
Develop dataset documentation
Maintain dataset documentation
Develop metric documentation
Maintain metric documentation
Develop reporting logic documentation
Maintain reporting logic documentation
Partner with data engineering teams
Partner with platform teams
Improve data availability
Improve data structure
Improve data scalability
Respond to ad hoc analytical requests
Identify opportunities to standardize analyses
Identify opportunities to automate analyses
Build repeatable queries
Build repeatable scripts
Build repeatable datasets
Improve turnaround time
Support operational performance management
Deliver recurring analytics
Partner closely with cross functional stakeholder groups
Align analytics outputs with business needs
Communicate insights clearly
Provide guidance on data questions
Provide analytical expertise on data questions
Provide guidance on reporting challenges
Provide analytical expertise on reporting challenges
How You'll Work.
Team & Collaboration
Cross functional stakeholder groups; Operations leaders; Business analysts
Communication Scope
Written summaries; Visual explanations; Verbal explanations
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