Plata Card
Financial Services
BusinessAnalystMiddle[Origination-PyME]
Neural analysis suggests this role is
optimal for Mid candidates.
“Business Analyst Middle [Origination - PyME] at Plata Card. Skills: Origination processes, Customer onboarding, Business requirements. Design onboarding flows. Optimize onboarding flows”
What You'll Achieve.
Improve conversion; Improve customer experience; Increase conversion; Increase process efficiency
Industry & Context.
Analytical thinking; Structured thinking
What They're Looking For.
Must Have
3+ years Business Analyst experience, Experience gathering requirements, Experience documenting requirements, Experience managing requirements, Experience describing business processes, Experience optimizing business processes, Experience working with Engineering, Experience working with Design, Experience working with QA teams, Experience preparing development tasks, Experience supporting delivery through release, Manage multiple initiatives, Manage multiple contexts, B2 or higher English level
Nice to Have
Experience with business banking products, Experience with current accounts, Experience with payments, Experience in onboarding, Experience in acquisition, Experience in servicing, Experience in customer journey design, Experience collaborating with Compliance, Experience collaborating with Legal teams, Experience building processes from scratch, Experience scaling processes from scratch, Experience in fintech, Experience in banking, Experience in financial services
What You'll Do.
Design onboarding flows
Optimize onboarding flows
Coordinate cross-functional teams
Improve customer experience
Design onboarding processes
Service business current accounts
Gather business requirements
Analyze business requirements
Document business requirements
Translate business needs
Prepare development tasks
Improve customer journeys
Identify conversion opportunities
Identify process efficiency opportunities
Support existing processes
Evolve existing processes
How You'll Work.
Team & Collaboration
Cross-functional teams; Product Managers; Engineering; Design; QA; Compliance; Legal; Marketing teams
Communication Scope
Stakeholder management; English communication
Full Job Description
The PyME team is responsible for building banking products and services for small and medium-sized businesses, helping entrepreneurs manage their daily financial operations and grow their businesses. We are looking for a Business Analyst to join the Origination stream and help design and scale customer acquisition and onboarding processes for business clients.The primary focus of the role will be building and improving origination journeys for business current accounts, ensuring sole proprietors and small business customers can seamlessly open and start using their accounts. You will be responsible for designing and optimizing onboarding flows, gathering requirements, coordinating cross-functional teams, and continuously improving conversion and customer experience. This role sits at the intersection of product, business, operations, and technology, offering the opportunity to shape how entrepreneurs experience the bank from their very first interaction. Challenges that await you: Designing and developing onboarding and servicing processes for business current accounts for sole proprietors Gathering, analyzing, and documenting business requirements from stakeholders Translating business needs into clear specifications, user stories, and development tasks Working closely with Product Managers, Engineering, Design, QA, Compliance, Legal, and Marketing teams Supporting delivery throughout the full development lifecycle, from discovery to release Participating in prioritization and planning within the business banking domain Improving customer journeys and identifying opportunities to increase conversion and process efficiency Supporting and evolving existing onboarding and servicing processes for business clients What makes you a great fit: 3+ years of experience as a Business Analyst Experience gathering, documenting, and managing business requirements Experience describing and optimizing business processes Experience working closely with Engineering, Design, and QA t
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