Plata Card
Financial Services
BusinessAnalystMiddle[OriginationPyME]
“Business Analyst Middle [Origination - PyME] at Plata Card. Skills: Origination processes, Customer onboarding, Business requirements. Design onboarding flows. Optimize onboarding flows”
What You'll Achieve.
Improve conversion; Improve customer experience; Increase conversion; Increase process efficiency
Industry & Context.
Analytical thinking; Structured thinking
What They're Looking For.
Must Have
3+ years Business Analyst experience, Experience gathering requirements, Experience documenting requirements, Experience managing requirements, Experience describing business processes, Experience optimizing business processes, Experience working with Engineering, Experience working with Design, Experience working with QA teams, Experience preparing development tasks, Experience supporting delivery through release, Manage multiple initiatives, Manage multiple contexts, B2 or higher English level
Nice to Have
Experience with business banking products, Experience with current accounts, Experience with payments, Experience in onboarding, Experience in acquisition, Experience in servicing, Experience in customer journey design, Experience collaborating with Compliance, Experience collaborating with Legal teams, Experience building processes from scratch, Experience scaling processes from scratch, Experience in fintech, Experience in banking, Experience in financial services
What You'll Do.
Design onboarding flows
Optimize onboarding flows
Coordinate cross-functional teams
Improve customer experience
Design onboarding processes
Service business current accounts
Gather business requirements
Analyze business requirements
Document business requirements
Translate business needs
Prepare development tasks
Improve customer journeys
Identify conversion opportunities
Identify process efficiency opportunities
Support existing processes
Evolve existing processes
How You'll Work.
Team & Collaboration
Cross-functional teams; Product Managers; Engineering; Design; QA; Compliance; Legal; Marketing teams
Communication Scope
Stakeholder management; English communication
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