BusinessAnalystLead

## Accountabilities Acting as the functional lead across commerce initiatives, you will guide project teams in translating business needs into clear, actionable solutions and ensure alignment between stakeholders and delivery teams. You will be responsible for: Leading requirements gathering sessions with clients and stakeholders Analyzing business documentation, processes, and system requirements Collaborating with Product Owners to define and refine features and user stories Supporting technical teams in breaking down requirements into executable tasks Managing and prioritizing product backlogs and ensuring delivery transparency Creating process flows, data diagrams, and functional documentation Participating in design sessions and supporting wireframe creation when needed Driving agile ceremonies, estimations, and scope definition activities Managing requirement changes, versioning, and change control processes Supporting QA activities, including test scenario definition and UAT planning Leading client demos, feedback sessions, and acceptance cycles Developing training materials and delivering user enablement sessions Reviewing deliverables from other analysts and ensuring quality standards Mentoring and guiding Business Analysts within the team Requirements: This role requires strong experience in client-facing digital delivery environments, particularly within commerce or enterprise platforms. You should bring both technical understanding and strong communication skills, with the ability to bridge business and technology effectively. Key requirements include: Proven experience in client-facing roles (consulting, agency, or similar environments preferred) Hands-on experience with commerce or OMS platforms (e.g., Adobe Commerce, Shopify, SAP Hybris, Mirakl, Fluent Commerce) Strong ability to gather, document, and manage functional and non-functional requirements Excellent communication and presentation skills for stakeholder engagement Strong analytical thinking