Rolls-Royce

BusinessAnalystLead

kraków, lesser poland, poland FULL TIME Remote Friendly
The Brief

“Business Analyst Lead at Rolls-Royce. Skills: Business Analysis, ServiceNow implementations, testing governance, process optimization, requirements elicitation, test lifecycle management. leading the business analysis function within the GBS Service Management. ensuring that requirements, processes, and test activities are clearly defined, traceable, and aligned with the ServiceNow platform strategy”

Industry & Context.

Problems you'll solve

fit-gap analyses; resolve design or testing conflicts

What They're Looking For.

Must Have

5+ years of experience in Business Analysis within enterprise or GBS environments, 2+ years in a lead or senior BA role managing teams or multi-domain analysis streams, Proven experience supporting ServiceNow implementations or reimplementations across HRSD or ITSM, Demonstrated ownership of testing governance, including UAT and regression oversight, Experience collaborating with external delivery partners or system integrators, background in process optimization, documentation, and change validation, Understanding of ITIL processes (Request, Incident, Problem, Change, Knowledge), ability to elicit, document, and validate requirements and translate them into actionable user stories, Deep understanding of test lifecycle management, from UAT planning to defect resolution, Skilled in process modelling and end-to-end service process definition, Experienced in working within agile and hybrid frameworks, managing sprint deliverables and backlog refinement

Nice to Have

Familiar with ServiceNow modules, testing tools (ServiceNow ATF), and integration concepts

What You'll Do.

leading the business analysis function within the GBS Service Management

ensuring that requirements

and test activities are clearly defined

and aligned with the ServiceNow platform strategy

acting as the bridge between business stakeholders

and the external implementation partner

Lead the community of Business Analysts across GBS domains

Define and maintain BA standards

Ensure consistent traceability from business requirements → functional specifications → test cases → release validation

Facilitate workshops with business stakeholders

and Product Owners to capture and validate requirements

Lead fit-gap analyses

Collaborate with Process Owners to document and optimize end-to-end workflows

Own the end-to-end testing framework for the ServiceNow reimplementation

Define testing standards

test case preparation

and defect management

Act as the key interface between internal stakeholders and the external implementation partner’s business analysis and testing teams

Coordinate cross-functional working groups to align priorities and resolve design or testing conflicts

Partner with the ServiceNow Product Owners and Release Managers to ensure a consistent and governed delivery cadence

Maintain the requirements traceability matrix and ensure documentation meets audit and compliance standards

Review solution designs and test outcomes to confirm alignment with business needs and platform strategy

Monitor quality metrics across requirements

and defect resolution

How You'll Work.

Team & Collaboration

Lead the community of Business Analysts across GBS domains; Mentor and coach BAs to strengthen analytical capability, stakeholder engagement, and agile delivery practices; Facilitate workshops with business stakeholders, SMEs, and Product Owners; Collaborate with Process Owners to document and optimize end-to-end workflows; Act as the key interface between internal stakeholders and the external implementation partner’s business analysis and testing teams; Coordinate cross-functional working groups to align priorities and resolve design or testing conflicts; Partner with the ServiceNow Product Owners and Release Managers

Communication Scope

stakeholder engagement

Process & Methodology

agile delivery practices, agile and hybrid frameworks, managing sprint deliverables, backlog refinement, governed delivery cadence

Free ATS check

Applying for this Business Analyst Lead role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Rolls-Royce?

Real rants from real employees. Read before you apply.

Read Company Rants →