The University of Akron

BusinessAnalyst,InformationTechnology

$66–66k Akron, Ohio, United States FULL TIME
The Brief

“Business Analyst, Information Technology at The University of Akron. Skills: Business process analysis, Systems analysis, Process improvement. Assist redesign business processes. Assist development business processes”

Industry & Context.

Problems you'll solve

Identify and resolve issues; Analyze issues; Provide recommendations

What They're Looking For.

Must Have

2 years experience business analysis, 2 years experience systems analysis, 2 years experience process improvement, Experience defining requirements, Experience eliciting requirements, Experience testing, Basic knowledge defining processes, Basic knowledge documenting processes, Understanding general IT concepts, Understanding IT theories, Understanding IT trends, Understanding IT systems, Written communication skills, Verbal communication skills, Ability to conduct presentations, Organizational skills, Ability to work with all levels, Ability to adapt to shifting priorities, Ability to manage shifting demands, Ability to manage shifting timelines

Nice to Have

Experience process improvement, Experience change management processes, Higher education environment experience, Blackbaud RE NXT experience, Donor management system experience, Power Automate experience, Power BI experience

What You'll Do.

Assist redesign business processes

Assist development business processes

Assist implementation business processes

Assist support business processes

Lead business process re-engineering teams

Act as liaison business units

Translate business requirements

Analyze issues within processes

Analyze issues within systems

Provide recommendations

Prepare testing plans

Maintain test scripts

Conduct testing upgrades

Conduct testing enhancements

Provide ad hoc reports

Provide ad hoc queries

Maintain user documentation

Maintain training documentation

Provide training primary users

Maintain system configurations

How You'll Work.

Team & Collaboration

Liaison between business units; Liaison with IT organization; Liaison with technology staff; Work with project teams

Communication Scope

Written communication; Verbal communication; Conduct presentations

Process & Methodology

Business process redesign

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