Amazon.com LLC

Customer Service, Planning/Development, customer trust and partner support

BusinessAnalystII,SPTAnalytics

$83–130k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Business Analyst II, SPT Analytics at Amazon.com LLC. Skills: Data analysis, Business intelligence, Statistical modeling. Design scalable solutions. Develop scalable solutions”

What You'll Achieve.

Build trust over time; Identify key areas of focus; Prioritize key areas of focus

Industry & Context.

Customer Service, Planning/Development, customer trust and partner support
Problems you'll solve

Break down complex problems; Solve complex problems

What They're Looking For.

Must Have

3+ years business analyst experience, 3+ years data analyst experience, 3+ years business analysis experience, 3+ years financial analysis experience, Experience defining requirements, Experience using data and metrics, Experience making business recommendations, Experience influencing stakeholders, Experience with Excel, SQL proficiency

Nice to Have

PhD preferred, Specific ML framework experience, Cloud platform certs

What You'll Do.

Design scalable solutions

Develop scalable solutions

Maintain scalable solutions

Support analytical needs

Support business needs

Understand customer needs

Understand customer concerns

Translate business problem statements

Define analysis requirements

Solve complex problems

Drive business decisions

Develop visualizations

Drive outlier deep dives

Form actionable recommendations

Manage implementation of recommendations

Write queries efficiently

Write output efficiently

Identify advanced query optimization methods

Convert data for analysis

Adopt best practices in reporting

Adopt best practices in analysis

Monitor operational issues

Troubleshoot data pipelines

How You'll Work.

Team & Collaboration

Partner with business leaders; Work with stakeholders

Communication Scope

Business recommendations; Influencing stakeholders

Process & Methodology

Roadmap planning

Full Job Description

As we strive to be Earth's most customer-centric company, Amazon has reinvented how hundreds of millions of people shop online – providing customers with the opportunity to find and discover virtually anything they want to buy and providing millions of sellers with a platform for growing successful businesses. We are looking for an exceptional business analyst to help us develop new ways to build trust and loyalty with sellers, a crucial component of our flywheel Sellers’ trust in Amazon is our top priority and in this role, you will be tasked with building that trust over time by diving deep into how we measure our progress and helping to identify and prioritize key areas of focus. Amazon’s growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems. The successful candidate will be a self-starter, comfortable with ambiguity and be able to create and maintain efficient & automated processes. They will set the vision, strategy, and roadmap, and work alongside with stakeholders in the organization to make it happen. They know and love working with business intelligence tools, can model multidimensional datasets, and can partner effectively with business leaders to answer key business questions. They are analytical and creative, and don’t quit. This is a role with high visibility to senior leadership and with high opportunity for impact for those willing to roll up their sleeves and dive deep to achieve results. Key job responsibilities • Own the design, development, and maintenance of scalable solutions for ongoing metrics, reports, analyses, dashboards, etc. to support analytical and business needs. • Work with team leadership to understand the customer needs and concerns as well as define solutions. • Translate basic business problem statements into analysis requirements. Work with internal customers to define best output

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