WHOOP
Technology
BusinessAnalystII(GlobalOperations)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Business Analyst II (Global Operations) at WHOOP. Skills: Data analysis, Business intelligence, Logistics analytics. Serve as analytics partner. Define success metrics”
What You'll Achieve.
Improve visibility; Drive accountability; Optimize performance; Enhance efficiency; Enhance performance; Implement improvements
Industry & Context.
Structured problem-solving; Basic statistical methods
What They're Looking For.
Must Have
Bachelor's degree in Statistics, 2+ years of experience, Proficiency in SQL
Nice to Have
Familiarity with modern data warehouses, Familiarity with analytics workflows, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification
What You'll Do.
Serve as analytics partner
Define success metrics
Translate business needs
Identify opportunities
Drive decision-making
Prioritize follow-ups
Analyze logistics data
Identify cost drivers
Recommend process improvements
Investigate shipping delays
Investigate customs issues
Investigate inventory discrepancies
Deliver actionable recommendations
Influence stakeholders
Define trusted metrics
Manage multiple priorities
Communicate timelines
How You'll Work.
Team & Collaboration
Cross-functional logistics initiatives
Communication Scope
Effective communication
Full Job Description
BUSINESS ANALYST II (GLOBAL OPERATIONS) Location: Boston, MA Department: Business Intelligence & Analytics / On-Site At WHOOP, we're on a mission to unlock human performance and healthspan. We empower members to perform at their highest potential by providing deeper insights into their bodies and daily lives. Our team thrives on innovation, data-driven strategies, and a shared passion to redefine member engagement and retention. We are seeking a Business Analyst II to join our Business Analytics team to deliver high-quality analysis and insights that support WHOOP’s Global Operations team. This role will partner closely with Demand Planning, Logistics, Supply Chain, Fulfillment, and Finance to improve visibility, drive accountability, and optimize performance across our global distribution and transportation network. Responsibilities: - - Serve as the primary analytics partner for Global Logistics, defining success metrics and translating business needs into clear analytical outputs. Proactively identify opportunities beyond the immediate ask and drive data-informed decision-making. - Own and monitor KPIs across transportation, warehousing, and fulfillment (e.g., on-time delivery, freight cost, carrier performance, SLA adherence). Triage issues, prioritize follow-ups, and deliver clear reporting that drives accountability and impact. - Analyze logistics data to identify cost drivers and service trade-offs. Use structured problem-solving and basic statistical methods to recommend process improvements that enhance efficiency and performance. - Investigate shipping delays, customs issues, and inventory discrepancies to identify root causes. Deliver actionable recommendations and influence stakeholders to implement improvements. - Build, maintain, and ensure accurate, reliable data and trusted metric definitions with scalable dashboards that enable stakeholders to confidently self-serve insights. - Manage multiple priorities with limited oversight, proactively communic
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