hipages Group
Technology
BusinessAnalyst(CRM)
“Business Analyst (CRM) at hipages Group. Skills: Business Analysis, CRM Systems, AI Tools. Understand problems or opportunities. Communicate progress and impacts”
Industry & Context.
Problem solving
What They're Looking For.
Must Have
3+ years Business Analyst experience, Experience with Salesforce or alternate CRM systems, Ability to translate end-user requirements into technical requirements, Ability to effectively communicate with non-technical stakeholders, Comfortable using AI assistants for SQL drafting, Able to evaluate AI-generated output critically, Experience in working with cross-functional teams
Nice to Have
Experience with analytics tools like Google Analytics, Experience with analytics tools like Looker, Experience with analytics tools like Tableau
What You'll Do.
Understand problems or opportunities
Communicate progress and impacts
Design process flow diagrams
Design service blueprints
Write acceptance criteria
Ensure requirements understood by team
Communicate requirement dependencies
Communicate issues or risks
Participate in estimation sessions
Describe requirements
Assist preparing training materials
Assist preparing user guides
Enhance documentation
Use AI tools to accelerate analysis
Use AI tools for drafting user stories
Use AI tools for generating process flow diagrams
Use AI tools for summarising stakeholder interviews
Use AI tools for producing first-pass documentation
Identify opportunities to embed AI
Translate AI opportunities into requirements
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Work with Senior Product Manager; Work with engineers
Communication Scope
Communicate progress; Communicate impacts; Communicate with non-technical stakeholders
Process & Methodology
Roadmap
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