SQLI
digital transformation
BusinessAnalyst-Commerce
Neural analysis suggests this role is
optimal for entry candidates.
“Business Analyst - Commerce at SQLI. Skills: Business Analysis, Digital Commerce, Requirements Gathering, Stakeholder Management. Support client discovery and workshops. Assist in running discovery sessions, stakeholder interviews, and workshops.”
What You'll Achieve.
create value through technology and digital innovation; design and build robust, high-performance architectures and engaging experiences; BA input directly shapes what gets built.; improve the speed and quality of discovery outputs.; bring that thinking into client conversations and internal practice development.; Help keep client stakeholders and technical delivery teams on the same page, supporting alignment across commercial, strategic, and delivery goals.
Industry & Context.
Detail-oriented and logical; Good at breaking problems into structured parts and following them through to clear outputs.
What They're Looking For.
Must Have
minimum of 2-3 years into their BA career, Starting out in digital or eCommerce: Around 2-5 years in a BA, product, or consulting role in a digital or eCommerce environment., Commercially curious, Clear communicator, Detail-oriented and logical, Interested in eCommerce and emerging technology, Collaborative and adaptable, Core eCommerce experience in at least one platform is including; * Adobe Commerce / Magento * CommerceTools * Scayle * Shopify * BigCommerce * SAP Commerce / hybris * VTex * Salesforce Commerce Cloud * Spryker
Nice to Have
Experience of other related platforms would also be for example: * Adobe Experience Cloud * Bloomreach, Klaviyo (or similar CXP products) * FluentCommerce, OneStock (or similar OMS products) * Contentful, Acquia (or similar CMS Products) * Akeneo (or other similar PIM products) * Algolia, Athos Commerce/Klevu (or other similar product discovery products)
What You'll Do.
Support client discovery and workshops
Assist in running discovery sessions
stakeholder interviews
Help gather and document requirements and build toward leading these independently over time.
Document and communicate clearly
functional specifications
and feature value matrices that both technical and non-technical audiences can work from.
Define and structure scope
Break down briefs into clear deliverables
helping to shape project scope
and work breakdown structures alongside the senior BA.
Support pre-sales and estimation
Contribute to RFP responses and statements of work.
Develop a feel for how BA input shapes what gets sold and delivered.
Work within the SQLI discovery framework
Use and contribute to SQLI's evolving discovery methodology
including AI-assisted tooling built to improve the speed and quality of discovery outputs.
Stay current on commerce and technology
Follow developments in eCommerce
and bring that thinking into client conversations and internal practice development.
Help keep client stakeholders and technical delivery teams on the same page
supporting alignment across commercial
How You'll Work.
Team & Collaboration
You'll work alongside our Senior Business Analyst and consulting team; Connect teams; Help keep client stakeholders and technical delivery teams on the same page; collaborative working environment
Communication Scope
Document and communicate clearly; Produce user stories, functional specifications, acceptance criteria, and feature value matrices that both technical and non-technical audiences can work from.; Clear communicator; explain complex ideas simply, in writing and in conversation, to different types of audiences.
Process & Methodology
Define and structure scope, Break down briefs into clear deliverables, helping to shape project scope, timelines, and work breakdown structures alongside the senior BA.
Full Job Description
We Elevate. Digitally. SQLI, a European leader in customer experience and digital transformation, helps major international brands create value through technology and digital innovation. From strategy to the deployment of our clients technological assets, we design and build robust, high-performance architectures and engaging experiences by combining cutting-edge technologies, proven methodologies, and deep technical expertise. To strengthen our teams (2,200 people across 12 countries), we are recruiting passionate individuals who share our values: Creative Spirit, Commitment, Forward Thinking This role suits someone minimum of 2-3 years into their BA career who wants to get deeper into digital commerce quickly. You'll work alongside our Senior Business Analyst and consulting team, supporting commerce solution design and delivery across a range of clients and sectors. The discovery and BA methodology you'll be working within is something we're actively building out, with AI-assisted tooling at its core, so there's genuine scope to help shape how it works rather than just follow it. The work covers pre-sales, discovery, requirements definition, and delivery support. You'll be on real client briefs where the BA input directly shapes what gets built. What You’ll Do: Support client discovery and workshops: Assist in running discovery sessions, stakeholder interviews, and workshops. Help gather and document requirements and build toward leading these independently over time. Document and communicate clearly: Produce user stories, functional specifications, acceptance criteria, and feature value matrices that both technical and non-technical audiences can work from. Define and structure scope: Break down briefs into clear deliverables, helping to shape project scope, timelines, and work breakdown structures alongside the senior BA. Support pre-sales and estimation: Contribute to RFP responses and statements of work. Develop a feel for how BA input shapes what gets sold an
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